The electronic management of business travel. An integrated approach

  • Mara Manente
  • Valeria Minghetti
  • Vittorio Guillon Mangilli
Conference paper


The electronic management and control of business travel represent the new challenge for companies all over the world. The opportunity to negotiate discounted fares on line and to speed up the expense registration and auditing are now acknowledged to be the most important factors for reducing overall travel expenses and operating costs and improving general efficiency. On the other hand, new technologies offer corporate travel agencies a huge opportunity to re-engineer their role and to become global travel consultants who offer integrated and high-quality travel solutions. After an analysis of the key-factors that affect the attitude of both enterprises and travel operators to opt for an expert system, the paper describes a prototype of a flexible Business Travel Management System.


Travel Agency Travel Expense Business Travel Travel Planning Business Trip 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag/Wien 1998

Authors and Affiliations

  • Mara Manente
    • 1
  • Valeria Minghetti
    • 1
  • Vittorio Guillon Mangilli
    • 2
  1. 1.CISETUniversity of VeniceItaly
  2. 2.Millenium TeamTrevisoItaly

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