Advertisement

The Imminus Travel and Tourism Intranet

  • G. Edwards
  • C. Dawes
  • K. Kärcher

Abstract

Viewdata (i. e. videotex) has been the underlying technology for electronic package holiday distribution in Britain for two decades. Increasingly, however, there is a need to move away from this technology platform towards a more modern and flexible electronic commerce environment in which travel and tourism companies can trade. The emergence of Internet- based and other technologies as well as changed customer demand make it more and more necessary for British travel and tourism companies to adapt to these changes and adopt the new technologies. Imminus Limited, one of the two main reservation system companies for the package holiday business in the UK, is proposing a migration from viewdata to a new technology platform, the Imminus Travel and Tourism Intranet. (It should be noted that this intranet is in fact both an intranet as well as an extranet.) This paper outlines, in case study form, key issues related to the development and implementation of this new industry trading platform, which is currently being piloted in co-operation with travel agents and tour operators.

Keywords

Tour Operator Tourism Industry Asynchronous Transfer Mode Reservation System Travel Agent 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Datamonitor (1997). New Technologies in Travel & Tourism: Evolving distribution channels. Datamonitor, London, England.Google Scholar
  2. Jolley, R. (1997). ‘Fans of Rescon Look for Operator Take-Up: The Travel Technology Initiative believes the trade is gradually waking up to the advantages of using Rescon - electronic data interchange - to speed the booking process and cut costs.’ Travel Trade Gazette UK & Ireland, 12 March, p. 26.Google Scholar
  3. Kärcher, K. (1997a). Reinventing the Package Holiday Business: New information and communication technologies. Deutscher Universitäts-Verlag (DUV), Wiesbaden, Germany.Google Scholar
  4. Kärcher, K. (1997b). ‘Sonne, Sand und Spass? Bitte hier anklicken!’ Neue Zurcher Zeitung (NZZ), 137, 17 June, p. BIO.Google Scholar
  5. McNeill, L. (1997). Travel in the Digital Age. Bowerdean Publishing Company Limited, London, England.Google Scholar
  6. Moran, N. (1997). ‘Business-to-Business Links: Now the attention turns to extranets.’ Financial Times, 4 June, pp. V - V I.Google Scholar

Copyright information

© Springer-Verlag/Wien 1998

Authors and Affiliations

  • G. Edwards
    • 1
  • C. Dawes
    • 1
  • K. Kärcher
    • 1
  1. 1.Imminus Limited PeterboroughEngland

Personalised recommendations