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Expert systems as an important competitive advantage in tourism

  • N. Tödter
  • B. Brigl
Conference paper
  • 178 Downloads

Abstract

Today, holiday-makers often are overtaxed in making the right vacation choice because they have to take into account a variety of information sources like operators’ brochures, destination specific literature etc. In most cases, even the travel agency staff is not informed enough to assist the traveller in its decision process because the knowledge about destinations is very complex and is changing rapidly.

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Copyright information

© Springer-Verlag/Wien 1997

Authors and Affiliations

  • N. Tödter
    • 1
  • B. Brigl
    • 2
  1. 1.Institute for Economics and TransportTechnical University of DresdenDresdenGermany
  2. 2.Department of Medical InformaticsUniversity of HeidelbergHeidelbergGermany

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