Advertisement

The Airtours Cruise Intranet: Streamlining the distribution of information, knowledge and money

  • G. Jewell
  • B. Williamson
  • K. Kärcher

Abstract

Airtours PLC is one of the largest vertically integrated tour operator groups in the world, and is partly-owned by Carnival Corporation, the world’s largest cruise ship operator. The Airtours Cruise Division currently operates four wholly-owned cruise ships, servicing passengers from many different states in Europe and North America. The Airtours Cruise Division has implemented an advanced Intranet, i.e. a virtual private corporate network based on Internet-technologies. This Intranet links, via land lines and satellites, the Airtours cruise ships and all offices of the Airtours Cruise Division worldwide. Using this communication infrastructure, both voice and data are distributed between different locations as required. This paper outlines, in case study form, the technical and organisational infrastructure and operations of this ‘state-of-the-art’ Intranet, which cost-effectively streamlines the distribution of information, knowledge and money.

Keywords

Disaster Recovery Cruise Ship Satellite Link Organisational Infrastructure Fleet Management 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Airtours CHD (1997). Project Gemini Strategy Paper (4 February). Unpublished internal paper, Airtours Cruise & Hotels Division, Helmshore, Lancashire, England.Google Scholar
  2. Anonymous (1997). ‘Airtours Installs New Technology on Vessels.’ Travel Weekly, 17 September.Google Scholar
  3. Anonymous (1998a). ‘Airtours Books Virtual Network Package.’ Computer Weekly, 14 May.Google Scholar
  4. Anonymous (1998b). ‘Airtours Links up with Imminus.’ Travel Bulletin, 3 July, p. 16.Google Scholar
  5. Edwards, G., Dawes, C. and Kärcher, K. (1998). ‘The Imminus Travel and Tourism Intranet.’ pp. 190–200. In: Buhalis, D., Tjoa, A.M. and Jafari, J. (Editors). Information and Communication Technologies in Tourism 1998.Springer, Wien, Austria, and New York, USA.CrossRefGoogle Scholar
  6. Jordan, D. (1997). ‘Airtours: Despite his passion for the great outdoors, Graham Jewell has enjoyed developing a career in IT; now Technical Manager at UK travel operator Airtours, Graham has switched sides from IT supplier to user.’ Network News, 14 May, p. 36.Google Scholar
  7. Kärcher, K. (1997). Reinventing the Package Holiday Business: New information and communication technologies.DUV, Wiesbaden, Germany.CrossRefGoogle Scholar
  8. Pickup, P. (1998). ‘Money Matters: Constructing a strong business case for your intranet.’ Intranet Communicator, 2(7), June, pp. 4–8.Google Scholar

Copyright information

© Springer-Verlag Wein 1999

Authors and Affiliations

  • G. Jewell
  • B. Williamson
  • K. Kärcher

There are no affiliations available

Personalised recommendations