Advertisement

Modelling of an electronic tourism market

  • Wolfram Höpken
Conference paper

Abstract

The present situation concerning the information-technological supply of tourism services is characterized by the coexistence of a multitude of service- and travel-type specific electronic markets (tourism markets). This results in the nonuniformity of information about tourism services and their access. In order to unify different electronic markets, this paper presents a reference model of an electronic tourism market. Tailored to meet particular requirements, specific models for components of an electronic market can be derived from this reference model.

In order to enable the customer the comfortable access to tourism services, customer-specific needs have to be considered, hi spite of often only vague, inexact ideas about the required service, the customer expects a comfortable selection and composition process for tourism services. Therefore, to be taken into consideration as essential parts of the modelling are:
  • selection hierarchies for the integration of fuzziness into the selection process and the support of the flexible derivation of specific models

  • composition of elementary tourism services

Keywords

Reference Model Function Point Abstraction Level Electronic Market High Abstraction Level 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Alagar, V.S., Bergler, S., Dong., F.Q. (eds.): Incompleteness and Uncertainty in Information Systems — Proceedings of the SOFTEKS Workshop on Incompleteness and Uncertainty in Information Systems, Montreal (1993).Google Scholar
  2. 2.
    Pröll, B., Retschitzegger, W., Kroiß, P., Wagner, R.R.: Online Booking On The Net — Problems, Issues and Solutions. In: Buhalis, D., Tjoa, A M., Mari, J. (eds.): Information and Communication Technologies in Tourism, Istanbul, Springer, pp. 268–277 (1998).Google Scholar
  3. 3.
    Salton, G., Fox, E., Wu, H.: Extended Boolean Information Retrieval. Communications of the ACM 26, pp. 1022–1036 (1983).MathSciNetMATHCrossRefGoogle Scholar
  4. 4.
    Schmid, B.: Electronic Markets in Tourism. In: Schertler, W., Schmid, B., Tjoa, A.M., Werthner, H. (eds.): Information and Communications Technologies in Tourism, Innsbruck, Spinger, pp. 1–8 (1994).Google Scholar
  5. 5.
    Schroeder, G.: Lexikon der Tourismuswirtschaft. Hamburg, TourCon Hannelore Niedecken GmbH (1995).Google Scholar
  6. 6.
    Shen, S., Hu, I: GFIRS: A Graphical Fuzzy Information Retrieval System. In: Schertler, W., Schmid, B., Tjoa, A M., Werthner, H. (eds.): Information and Communications Technologies in Tourism, Innsbruck, Springer, pp. 271–278 (1994).Google Scholar
  7. 7.
    Tenenbaum, J.M., Chowdhry, T.S., Hughes, K.: Eco System: An Internet Commerce Architecture. IEEE Computer 30(5), pp. 48–55 (1997).CrossRefGoogle Scholar
  8. 8.
    Tversky, A.: Features of similarity. In: Psychological Review, 84 (1977).Google Scholar
  9. 9.
    Weber, M.: Changes in the Leisure Travel Market Result in New Requirements for Tour Operator Systems. In: Schertler, W., Schmid, B., Tjoa, A M., Werthner, H. (eds.): Information and Communication Technologies in Tourism, Innsbruck, Springer, pp. 95–102 (1995).Google Scholar

Copyright information

© Springer-Verlag Wein 1999

Authors and Affiliations

  • Wolfram Höpken
    • 1
  1. 1.Start Amadeus GmbHAustralia

Personalised recommendations