Abstract
The construction of a knowledge-based system is an attempt to embody the knowledge of a particular expert, or experts, within a computer program. The knowledge used in solving problems must be elicited from the expert so that it can be acquired by the system. It has long been recognised that the elicitation of knowledge from the experts is a potential bottleneck in the construction of knowledge-based systems. This paper discusses some of the proven knowledge elicitation techniques and provides practical guidelines on how to apply them effectively. The techniques are described in the context of a single knowledge engineer acquiring knowledge from a single expert. This is the arrangement that most workers recommend; issues relating to multiple experts and multiple engineers are discussed in the final section.
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© 1998 Springer-Verlag Wien
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Chung, P.W.H. (1998). Effective Knowledge Elicitation. In: Tasso, C., de Arantes e Oliveira, E.R. (eds) Development of Knowledge-Based Systems for Engineering. International Centre for Mechanical Sciences, vol 333. Springer, Vienna. https://doi.org/10.1007/978-3-7091-2784-1_3
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DOI: https://doi.org/10.1007/978-3-7091-2784-1_3
Publisher Name: Springer, Vienna
Print ISBN: 978-3-211-82916-5
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