Users and Intermediaries in Information Retrieval: What Are They Talking About?
Discourse between users and intermediaries (human agents), as they interact when searching large databases, serves the function of user modeling. Selected data from a real-life study are presented, categorizing the utterances and elicitations (questions) into seven categories. The results provide an empirical picture of constructing user models through discourse and searching. A stratified interaction model is used as a theoretical model and framework.
KeywordsInformation Retrieval User Modeling Relevance Feedback Belief Revision Query Expansion
Unable to display preview. Download preview PDF.
- Allen, B. L. (1991). Cognitive research in information science. In Williams, M. ed., Annual Review of Information Science and Technology 26:3–37.Google Scholar
- Belkin, N. J. (1993). Interaction with text: Information retrieval as information seeking behavior. Information Retrieval: 10. Von der Modellierung zur Anwendung. Konstanz, Germany: Universitätsverlag Konstanz, 55–66.Google Scholar
- Brajnik, G., Mizzaro, S., and Tasso, C. (1996). Evaluating user interfaces to information retrieval systems: A case study of user support. In Proceedings of the Nineteenth Annual ACM/SIGIR Conference on Research and Development in Information Retrieval, 128–136.Google Scholar
- Efthimidiadis, E. N. (1996). Query expansion. In Williams, M. ed., Annual Review of Information Science and Technology 31:121–187.Google Scholar
- Logan, B., Reece, S., and Sparck Jones, K. (1994). Modeling information retrieval agents with belief revision. In Proceedings of the Seventeenth Annual ACM/SIGIR Conference on Research and Development in Information Retrieval, 91–100.Google Scholar
- Saracevic, T. (1996a). Modeling interaction in information retrieval. In Proceedings of the 59th Annual Meeting of the American Society of Information Science 33:3–9.Google Scholar
- Saracevic, T. (1996b) Relevance reconsidered. In Ingewersen, P., and Pors, N. O., eds., Information Science: Integration in Perspectives. Copenhagen: Royal School of Librarianship. 201–218.Google Scholar
- Saracevic, T., Mokros, H., and Su, L. (1990). Nature of interaction between users and intermediaries in online searching: A qualitative analysis. In Proceedings of the 53rd Annual Meeting of the American Society for Information Science, 21:41–54. Google Scholar
- Spink, A., and Saracevic, T. (1997). Interactive information retrieval: Sources and effectiveness of search terms during mediated online searching. Journal of the American Society for Information Science 48. Forthcoming.Google Scholar
- Spink, A., and Losee, R.M. (1996). Feedback in information retrieval. In Williams, M., ed., Annual Review of Information Science and Technology 31:33–78.Google Scholar
- Taylor, R. S. (1968). Question negotiation and information seeking in libraries. College & Research Libraries 29:178–194.Google Scholar
- Wu, M. M. (1992). Information Interaction Dialogue: A Study of Patron Elicitation in IR Interaction. Unpublished Ph.D. dissertation, Rutgers University, New Brunswick, NJ.Google Scholar