Abstract
Generally, user modeling concerns a person interacting with a standing console. This scenario does not represent the Hyper Audio system in use: a visitor freely moves in a museum, gathering information from an adaptive and portable electronic guide. To provide designers with presumptive user behavior, data about visitor profiles and visit styles were collected through a questionnaire. The study pointed out unpredicted situations (e.g., the importance of social context) and confirmed some working hypotheses (e.g., the relevance of visit span). This paper reports on this experience, describing how to go from designer questions to guidelines for user modeling, making the best use of empirical data.
We thank the HyperAudio project team for valuable suggestions throughout the design of the study, Museum staff for assistance with data collection, and all the visitors for filling out the questionnaire.
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© 1999 Springer Science+Business Media New York
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Petrelli, D., De Angeli, A., Convertino, G. (1999). A User-Centered Approach to User Modeling. In: Kay, J. (eds) UM99 User Modeling. CISM International Centre for Mechanical Sciences, vol 407. Springer, Vienna. https://doi.org/10.1007/978-3-7091-2490-1_25
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DOI: https://doi.org/10.1007/978-3-7091-2490-1_25
Publisher Name: Springer, Vienna
Print ISBN: 978-3-211-83151-9
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