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Konzeptualisierung eines Modells zur Erklärung der Loyalität unzufriedener Kunden

  • Ingrid Vollmer
Chapter

Abstract

„We might just want to know, that is, to understand the environment, to penetrate ourselves and the surroundings.“117

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Copyright information

© Springer Fachmedien Wiesbaden 2002

Authors and Affiliations

  • Ingrid Vollmer

There are no affiliations available

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