Aligning the Technology and Management Models: Business Process Management and Standard Software Solutions

  • Thomas Gulledge


For many years, our approach to organizational management was bound by the suboptimization of collections of enterprise business processes. Business processoriented solutions were difficult to obtain and implement, primarily because organizations were not engineered for business process management. While process management was intuitive to industrial engineers, organizational structures were hierarchical, and information systems were aligned with the vertical hierarchy.


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© Springer Fachmedien Wiesbaden 2001

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  • Thomas Gulledge

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