Abstract
This chapter contains techniques for creating the process management. For this purpose, critical success factors are derived for each process and operationalized by means of performance indicators. On this basis, performance indicators are used to determine target values and responsibilities.
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Schallmo, D.R.A., Brecht, L., Ramosaj, B. (2018). Techniques for Creating the Process Management. In: Process Innovation: Enabling Change by Technology. Springer Gabler, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-56555-1_10
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DOI: https://doi.org/10.1007/978-3-662-56555-1_10
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Publisher Name: Springer Gabler, Berlin, Heidelberg
Print ISBN: 978-3-662-56554-4
Online ISBN: 978-3-662-56555-1
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