Skip to main content
SpringerLink
Log in
Book cover

Transactions on Large-Scale Data- and Knowledge-Centered Systems XXXV pp 27–49Cite as

Bridging the Gap Between the Business and Social Worlds: A Data Artifact-Driven Approach

  • Chapter
  • First Online:

Part of the book series: Lecture Notes in Computer Science ((TLDKS,volume 10680))

Abstract

The widespread adoption of Web 2.0 applications has forced enterprises to rethink their ways of doing business. To support enterprises in their endeavors, this paper puts forward business-data artifact and social-data artifact to capture, respectively, the intrinsic characteristics of the business world (associated with business process management systems) and social world (associated with Web 2.0 applications), and, also, to make these two worlds work together. While the research community has extensively looked into business-data artifacts, there is a limited knowledge about/interest in social-data artifacts. This paper defines social-data artifact, analyzes the interactions between business- and social-data artifacts, and develops an architecture to support these interactions. For demonstration purposes, an implementation of a socially-flavored faculty-hiring scenario is discussed in the paper. The implementation calls for specialized components known as social machines that support artifact interaction.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Notes

  1. 1.

    Some authors use the term of Web 2.0 artifact [3].

  2. 2.

    “By the end of 2013, Facebook was being used by 1.23 billion users worldwide, adding 170 million in just one year” [20].

  3. 3.

    LinkedIn’s list of attributes that support automatic analysis of members’ profiles is available at developer.linkedin.com/docs/fields. Examples of attributes include industry, location, specialties, and positions.

  4. 4.

    Since processes are usually known for being well-formed, we avoid the term of “social processes” and use “social activities” instead. These latter are generally unstructured and unordered.

References

  1. Badr, Y., Narendra, N.C., Maamar, Z.: Business artifacts for e-Business interoperability. In: Kajan, E., (ed.) Electronic Business Interoperability: Concepts, Opportunities and Challenges. IGI Global Publishing (2011)

    Google Scholar 

  2. Berardi, D., Calvanese, D., De Giacomo, G., Lenzerini, M., Mecella, M.: A foundational vision for e-Services. In: Proceedings of Ubiquitous Mobile Information and Collaboration Systems Workshop (UMICS 2003) held in conjunction with The 15th International Conference On Advanced Information Systems Engineering (CAiSE 2003), Klagenfurt/Velden, Austria (2003)

    Google Scholar 

  3. Blinn, N., Lindermann, N., Fäcks, K., Nüttgens, M.: Web 2.0 Artifacts in SME-Networks a qualitative approach towards an integrative conceptualization considering organizational and technical perspectives. In: Proceedings of Software Engineering 2009 (Workshops), Kaiserslautern, Germany (2009)

    Google Scholar 

  4. Brambilla, M., Fraternali, P., Vaca, C.: A notation for supporting social business process modeling. In: Proceedings of the Fourth Workshop on Business Process Management and Social Software (BPMS2 2011) held in conjunction with the Seventh International Conference on Business Process Management (BPM 2011), Lucerne, Switzerland (2011)

    Google Scholar 

  5. Bruno, G., Dengler, F., Jennings, B., Khalaf, R., Nurcan, S., Prilla, M., Sarini, M., Schmidt, R., Silva, R.: Key challenges for enabling agile BPM with social software. J. Softw. Maintenance Evol. Res. Pract. 23(10), 297–326 (2011)

    Article  Google Scholar 

  6. Burégio, V.A., Maamar, Z., Meira, S.L.: An architecture and guiding framework for the social enterprise. IEEE Internet Comput. 19(1), 64–68 (2015)

    Article  Google Scholar 

  7. Burégio, V.A., Meira, S.L., Rosa, N.S., Garcia, V.C.: Moving towards “Relationship-aware” applications, services: a social machine-oriented approach. In: Proceedings of the EDOC 2013 Workshops held in conjunction with the 17th IEEE International Enterprise Distributed Object Computing Conference (EDOCW 2013), Vancouver, BC, Canada (2013)

    Google Scholar 

  8. Busch, P., Fettke, P.: Business process management under the microscope: the potential of social network analysis. In: Proceedings of the 44th Hawaii International Conference on System Sciences (HICSS 2011), Kauai, HI, USA (2011)

    Google Scholar 

  9. Cross, R., Gray, P., Cunningham, S., Showers, M., Thomas, R.J.: The collaborative organization: how to make employee networks really work. MITSloan Manag. Rev. 51(1), 83–90 (2010). Fall

    Google Scholar 

  10. Damaggio, E., Hull, R., Vaculín, R.: On the equivalence of incremental and fixpoint semantics for business artifacts with guard-stage-milestone lifecycles. Inform. Syst. 38(4), 561–584 (2013)

    Article  Google Scholar 

  11. Dengler, D., Koschmider, A., Oberweis, A., Zhang, H.: Social software for coordination of collaborative process activities. In: zur Muehlen, M., Su, J. (eds.) BPM 2010. LNBIP, vol 66, pp. 396–407. Springer, Heidelberg (2010). https://doi.org/10.1007/978-3-642-20511-8_37

  12. Draheim, D.: Social BPM, chapter Smart Business Process Management. Future Strategies (2012)

    Google Scholar 

  13. Dumas, M., Hull, R., Patrizi, F., Editorial, G.: Special issue on data and artifact-centric business processes. Comput. 98(4), 343–344 (2016)

    Article  MATH  MathSciNet  Google Scholar 

  14. Erol, S., Granitzer, M., Happ, S., Jantunen, S., Jennings, B., Koschmider, A., Nurcan, S., Rossi, D., Schmidt, R., Johannesson, P.: Combining BPM and social software contradiction or chance. J. Softw. Maintenance Evol. Res. Pract. 22(6–7), 449–476 (2010)

    Article  Google Scholar 

  15. Faci, N., Maamar, Z., Kajan, E., Benslimane, D.: Research roadmap for the enterprise 2.0 issues & solutions. Scientific Publications of the State University of Novi Pazar Journal, Ser. A: Appl. Math. Inform. & Mechanics 6(2), 81–89 (2014)

    Google Scholar 

  16. Fielding, R.T.: Architectural styles and the design of network-based software architectures. Ph.D. thesis, University of California, Irvine (2000)

    Google Scholar 

  17. Gonzalez, P., Griesmayer, A., Lomuscio, A.: Verifying GSM-based business artifacts. In: Proceedings of the 19th IEEE International Conference on Web Services (ICWS 2012), Honolulu, HI, USA (2012)

    Google Scholar 

  18. Grim-Yefsah, M., Rosenthal-Sabroux, C., Thion, V.: Using information of an informal network to evaluate business process robustness. In: Proceedings of the International Conference on Knowledge Management and Information Sharing (KMIS 2011), Paris, France (2011)

    Google Scholar 

  19. Houston, J., Hoehler, J.: The Social Enterprise: What it means to be a Social Enterprise, Deloitte Digital (2013). http://deloitteblog.co.za/wp-content/uploads/downloads/2013/04/Enterprise-2.0.pdf

  20. Kiss, J.: Facebook’s 10th Birthday: From College Dorm to 1.23 Billion Users (2014). http://www.theguardian.com/technology/2014/feb/04/facebook-10-years-mark-zuckerberg

  21. Kotlarsky, J., van Fenema, P.C., Willcocks, L.P.: Developing a knowledge-based perspective on coordination: the case of global software projects. Inform. Manag. 45(2), 96–108 (2008)

    Article  Google Scholar 

  22. Kumaran, S., Liu, R., Wu, F.Y.: On the duality of information-centric and activity-centric models of business processes. In: Proceedings of the 20th International Conference on Advanced Information Systems Engineering (CAiSE 2008), Montpellier, France (2008)

    Google Scholar 

  23. Liu, Y., Liang, X., Xu, L., Staples, M., Zhu, L.: Using architecture integration patterns to compose enterprise mashups. In: Proceedings of the 8th Working IEEE/IFIP Conference on Software Architecture (WICSA 2009) and the 3rd European Conference on Software Architecture (ECSA 2009), Cambridge, UK (2009)

    Google Scholar 

  24. Maamar, Z., Badr, Y., Narendra, N.C.: Business artifacts discovery and modeling. In: Proceedings of the 8th International Conference on Service Oriented Computing (ICSOC 2010), San Francisco, California, USA (2010)

    Google Scholar 

  25. Maamar, Z., Burégio, V., Sellami, M.: Collaborative enterprise applications based on business and social artifacts. In: Proceedings of the 24th IEEE International Conference on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE 2015), Larnaca, Cyprus (2015)

    Google Scholar 

  26. Maamar, Z., Burégio, V.A., Faci, N., Benslimanem, D., Sheng, Q.Z.: “Controlling” Web 2.0 applications in the workplace. In: Proceedings of the 2015 IEEE 19th International Conference on Enterprise Distributed Object Computing (EDOC 2015), Adelaide, Australia, September 2015

    Google Scholar 

  27. Masli, M., Geyer, W., Dugan, C., Brownholtz, B.: The design and usage of tentative events for time-based social coordination in the enterprise. In: International World Wide Web Conference, Hyderabad, India (2011)

    Google Scholar 

  28. Montemayor, J., Diehl, C.P., Query, S.: Looking for social signals from online artifacts. Johns Hopkins APL Tech. Digest 30(1), 41–46 (2011)

    Google Scholar 

  29. Nandi, P., Kumaran, S.: Adaptive business objects - a new component model for business integration. In: Proceedings of the International Conference on Enterprise Information Systems (ICEIS 2005), Miami, Florida, USA (2005)

    Google Scholar 

  30. Narendra, N.C., Badr, Y., Thiran, P., Maamar, Z.: Towards a unified approach for business process modeling using context-based artifacts and web services. In: Proceedings of the 2009 IEEE International Conference on Services Computing (SCC 2009), Bangalore, India (2009)

    Google Scholar 

  31. Nigam, A., Caswell, N.S., Artifacts, B.: An approach to operational specification. IBM Syst. J. 42(3), 415–432 (2003)

    Article  Google Scholar 

  32. OpenKnowledge. Social Business Process Reengineering. Technical report (2012), http://socialbusinessmanifesto.com/social-business-process-reengineering (checked out in May 2016)

  33. Oracle. Is Social Media Transforming Your Business? An Oracle White Paper, March 2012. http://www.oracle.com/us/products/applications/social-trans-bus-wp-1560502.pdf. visited June 2013

  34. Popova, V., Fahland, D., Dumas, M.: Artifact lifecycle discovery. Int. J. Coop. Inform. Syst. 24(1), 1–44 (2015)

    Google Scholar 

  35. Rito Silva, A., Meziani, R., Magalhães, R., Martinho, D., Aguiar, A., Flores, N.: AGILIPO: embedding social software features into business process tools. In: Proceedings of the Third International Workshop on the Business Process Model and Notation (BPMN 2010), Ulm, Germany (2010)

    Google Scholar 

  36. Ryndina, K., Malte Küster, J., Gall, H.: Consistency of business process models and object life cycles. In: Proceedings of Models in Software Engineering Workshops (MoDELS 2006), Genova, Italy (2006)

    Google Scholar 

  37. Strosnider, J.K., Nandi, P., Kumaran, S., Ghosh, S., Arsanjani, A.: Model-driven synthesis of SOA solutions. IBM Syst. J. 47(3), 415–432 (2008)

    Article  Google Scholar 

  38. Warr, W.A., Software, S.: Fun and games, or business tools? J. Inform. Sci. 34(4), 591–604 (2008)

    Article  Google Scholar 

  39. www.lightwaveonline.com. Web 2.0 Companies Likely Shape Optical Network Market, March 2015. www.lightwaveonline.com/articles/2015/03/web-20-companies-likely-shape-optical-network-market-says-lightcounting.html (checked out in May 2016)

  40. www.strategyr.com. Global Enterprise Web 2.0 to Reach US$5.7 Billion by 2010, June 2015. www.strategyr.com/PressMCP-6116.asp (checked out in May 2016)

Download references

Author information

Authors and Affiliations

  1. Zayed University, Dubai, UAE

    Zakaria Maamar

  2. Federal Rural University of Pernambuco, Recife, Brazil

    Vanilson Burégio

  3. ISEP Paris, Paris, France

    Mohamed Sellami, Zhengshuai Peng, Zachariah Subin & Nayana Prakash

  4. Federal University of Pernambuco, Recife, Brazil

    Nelson Souto Rosa

  5. Claud Bernard Lyon 1 University, Lyon, France

    Djamal Benslimane

  6. Recife Center for Advanced Studies and Systems, Recife, Brazil

    Roosevelt Silva

Authors
  1. Zakaria Maamar
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Vanilson Burégio
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Mohamed Sellami
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Nelson Souto Rosa
    View author publications

    You can also search for this author in PubMed Google Scholar

  5. Zhengshuai Peng
    View author publications

    You can also search for this author in PubMed Google Scholar

  6. Zachariah Subin
    View author publications

    You can also search for this author in PubMed Google Scholar

  7. Nayana Prakash
    View author publications

    You can also search for this author in PubMed Google Scholar

  8. Djamal Benslimane
    View author publications

    You can also search for this author in PubMed Google Scholar

  9. Roosevelt Silva
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Zakaria Maamar .

Editor information

Editors and Affiliations

  1. IRIT, Paul Sabatier University, Toulouse, France

    Abdelkader Hameurlain

  2. FAW, University of Linz, Linz, Austria

    Josef Küng

  3. FAW, University of Linz, Linz, Austria

    Roland Wagner

  4. King Saud bin Abdulaziz University, Riyadh, Saudi Arabia

    Sherif Sakr

  5. King Saud bin Abdulaziz University, Riyadh, Saudi Arabia

    Imran Razzak

  6. King Saud bin Abdulaziz University, Riyadh, Saudi Arabia

    Alshammari Riyad

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer-Verlag GmbH Germany

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Maamar, Z. et al. (2017). Bridging the Gap Between the Business and Social Worlds: A Data Artifact-Driven Approach. In: Hameurlain, A., Küng, J., Wagner, R., Sakr, S., Razzak, I., Riyad, A. (eds) Transactions on Large-Scale Data- and Knowledge-Centered Systems XXXV. Lecture Notes in Computer Science(), vol 10680. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-56121-8_2

Download citation

  • DOI: https://doi.org/10.1007/978-3-662-56121-8_2

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-662-56120-1

  • Online ISBN: 978-3-662-56121-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation