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Sozialer Einfluss

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Zusammenfassung

Dieses Kapitel widmet sich den Mechanismen sozialen Einflusses, d. h., wie wir durch andere Menschen in unserem Denken und Handeln beeinflusst werden. Sozialer Einfluss liegt bereits vor, wenn sich allein durch die Anwesenheit anderer Personen unser Leistungsverhalten verändert, auch wenn jene uns gar nicht absichtlich beeinflussen wollen. Dies wird unter den Stichworten „soziale Erleichterung“ und „soziale Hemmung“ dargestellt. Ob andere Personen eine Mehr- oder Minderheitsmeinung uns gegenüber vertreten, wirkt ebenfalls als sozialer Einfluss (eine direkte Beeinflussungsabsicht kann, muss hier aber nicht vorliegen) und wird im Anschluss besprochen. Im letzten Teil des Kapitels geht es um den klassischen Fall sozialen Einflusses, den absichtlichen, taktisch klug eingefädelten Beeinflussungsversuch.

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Notes

  1. 1.

    Dieselben Auswirkungen auf die Leistung wie die Anwesenheit anderer Personen haben auch andere ablenkende Reize, wie beispielsweise ein blinkendes Licht (Baron 1986).

  2. 2.

    Eine Situation, in der die Anwesenheit anderer Personen von großer Bedeutung ist, ist die soziale Situation Gruppe. Weitere Einflüsse auf das Leistungsverhalten, die über die bloße Anwesenheit anderer Personen hinausgehen, werden im Zusammenhang mit Intragruppenprozessen ausführlich besprochen (Abschn. 3.2).

  3. 3.

    Kinder und Jugendliche sind beeinflussbarer als Erwachsene, im Besonderen durch ihre Peergroup. In einer Studie von Gardner und Steinberg (2005) hat sich beispielsweise gezeigt, dass sowohl die Risikobereitschaft als auch der diese verstärkende Peergroup-Einfluss bei Jugendlichen höher sind als bei Erwachsenen. Ob Jugendliche anfangen zu rauchen, wird u. a. davon beeinflusst, ob der beste Freund raucht oder nicht (Maassen et al. 2004).

  4. 4.

    Das Prinzip sozialer Bewährtheit kann auch strategisch – beispielsweise in der Werbung – eingesetzt werden, um bewusst das Verhalten anderer zu beeinflussen, und gehört damit zu den sog. Judostrategien (Abschn. 2.3).

  5. 5.

    In einer Variation des Experiments bestand die Gruppe aus einem Vertrauten des Versuchsleiters und 15 echten Teilnehmern. Der Vertraute gab sein Urteil als Siebter ab und war instruiert, eine falsche Antwort zu geben. Er wurde von den Teilnehmern offen ausgelacht, und sogar der Versuchsleiter musste lachen (Asch 1965, S. 479 f.).

  6. 6.

    Diese Einflüsse sind u. a. ursächlich für Effektivitätshindernisse bei Gruppenentscheidungen wie dem Effekt des gemeinsamen Wissens oder der Gruppenpolarisierung, die in Kap. 3 detailliert beschrieben werden.

  7. 7.

    Für soziale Einflüsse (z. B. Suggestion) auf die Erinnerung (▶ Sozialpsychologie I, Abschn. 2.5).

  8. 8.

    Der Ausdruck Door in the Face kommt daher, dass Vertretern an der Haustür zunächst ob der unverschämt großen Bitte die Tür vor der Nase zugeschlagen wird. Er muss dann noch einmal klingeln, um dabei von der ersten Forderung zurückzutreten und eine kleinere – die ursprünglich beabsichtigte – Forderung zu stellen.

  9. 9.

    Für einen Effizienzvergleich der beiden Prinzipien Door in the Face und Foot in the Door, die eine entgegengesetzte Abfolge von kleiner und großer Bitte benutzen, vgl. Pascual und Gueguen (2005).

  10. 10.

    Das Konsistenzbestreben tritt in der Kindheit erst im Rahmen eines erweiterten Verständnisses dafür auf, dass Personeneigenschaften stabil (und damit Meinungen konsistent) sind. So zeigten in einer Studie von Eisenberg et al. (1987) Kinder im Kindergartenalter nach einem Commitment noch keine konsistenten Reaktionen; dies begann erst im Alter von sieben bis acht Jahren – parallel zu dem erweiterten Verständnis für die Stabilität von Personeneigenschaften.

  11. 11.

    Die Formulierung Foot in the Door stammt aus der Zeit, in der Vertreter von Tür zu Tür gingen. Die Verkaufsraten derjenigen Vertreter, die es geschafft hatten, in die jeweiligen Wohnungen gelassen zu werden (die den Fuß wahrlich in die Tür setzen durften), um ihre Produkte vorzuführen, waren deutlich höher.

  12. 12.

    Für gruppenspezifische injunktive Normen hat sich auch die Unterscheidung zwischen sog. Minimal- und Maximalzielen als bedeutsam erwiesen, wobei eine Übertretung von Minimalzielen einen Ausschluss aus der Gruppe bedeutet, während Maximalziele erwünschtes Verhalten beschreiben, welches die Werte der Gruppe besonders gut ausdrückt (Berthold et al. 2012; Fritsche et al. 2009; Kessler et al. 2010). So könnte ein Minimalziel für eine Umweltgruppe sein, keinen Müll zurückzulassen, während ein Maximalziel darin besteht, ein Strandstück von Müll zu säubern.

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Werth, L., Seibt, B., Mayer, J. (2020). Sozialer Einfluss. In: Sozialpsychologie – Der Mensch in sozialen Beziehungen. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-53899-9_2

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