Abstract
This paper discusses the unusual use of service desk system– tracking of computational tasks on supercomputers as well as the collection of statistical information on the calculations performed. Particular attention is paid to the possibilities of using such statistics by a supercomputer user as well as the data center staff. The analysis of system requirements for tracking computational tasks and capabilities of service desk and job scheduler systems led to design and implementation of a way to integrate these systems to improve computational tasks management.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Krompass, S., et al.: Dynamic workload management for very large data warehouses: Juggling feathers and bowling balls. In: Proceedings of the 33rd International Conference on Very Large Data Bases, pp. 1105–1115 (2007)
Davison, D., Graefe, G.: Dynamic resource brokering for multi-user query execution. In: Proceedings of the 1995 ACM SIGMOD International Conference on Management of Data, pp. 281–292 (1995)
Gayduchok, V.Yu., Bogdanov, A.V., Degtyarev, A.B., Gankevich, I.G., Gayduchok, V.Yu., Zolotarev, V.I.: Virtual workspace as a basis of supercomputer center. In: Proceedings of the 5th Internship Conference “Distributed Computing and Grid-Technologies in Science and Education” (Dubna, 16-21 July, 2012)/ Joint Institute for Nuclear Research (Dubna), pp. 60–66 (2012)
Kácha, P.: OTRS: CSIRT WorkFlow Improvements. – CESNET, Technical Report, 10 (2010)
Bakker, R., et al.: OTRS 3.3 - Admin Manual (2013). http://ftp.otrs.org/pub/otrs/doc/doc-admin/3.3/en/pdf/otrs_admin_book.pdf. Accessed 7 April 2014
Potgieter, B.C., Botha, J.H., Lew, C.: Evidence that use of the ITIL framework is effective. In: 18th Annual Conference of the National Advisory Committee on Computing Qualifications, Tauranga, NZ. C, pp. 160–167 (2005)
Acknowledgements
Research was carried out using computational resources provided by Resource Center “Computer Center of SPbU”(Official web site: http://cc.spbu.ru/.) and supported by Russian Foundation for Basic Research (project N 13-07-00747) and Saint Petersburg State University (projects N 9.38.674.2013, 0.37.155.2014).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Bogdanov, A.V., Gaiduchok, V.Y., Gankevich, I.G., Tipikin, Y.A., Yuzhanin, N.V. (2016). The Use of Service Desk System to Keep Track of Computational Tasks on Supercomputers. In: Gavrilova, M., Tan, C. (eds) Transactions on Computational Science XXVII. Lecture Notes in Computer Science(), vol 9570. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-50412-3_1
Download citation
DOI: https://doi.org/10.1007/978-3-662-50412-3_1
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-662-50411-6
Online ISBN: 978-3-662-50412-3
eBook Packages: Computer ScienceComputer Science (R0)