Mining Additional Perspectives

Abstract

Whereas the main focus of process discovery is on the control-flow perspective, event logs may contain a wealth of information relating to other perspectives such as the organizational perspective, the case perspective, and the time perspective. Therefore, we now shift our attention to these other perspectives. Organizational mining can be used to get insight into typical work patterns, organizational structures, and social networks. Timestamps and frequencies of activities can be used to identify bottlenecks and diagnose other performance related problems. Case data can be used to better understand decision-making and analyze differences among cases. Moreover, the different perspectives can be merged into a single model providing an integrated view on the process. Such an integrated model can be used for “what if” analysis using simulation.