Abstract
Information systems are becoming more and more intertwined with the operational processes they support. As discussed in the previous chapter, multitudes of events are recorded by today’s information systems. Nevertheless, organizations have problems extracting value from these data. The goal of process mining is to use event data to extract process-related information, e.g., to automatically discover a process model by observing events recorded by some enterprise system. A small example is used to explain the basic concepts. These concepts will be elaborated in later chapters.
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© 2016 Springer-Verlag Berlin Heidelberg
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van der Aalst, W. (2016). Process Mining: The Missing Link. In: Process Mining. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-49851-4_2
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DOI: https://doi.org/10.1007/978-3-662-49851-4_2
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Publisher Name: Springer, Berlin, Heidelberg
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Online ISBN: 978-3-662-49851-4
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