Abstract
Goals
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What can we learn from other health systems?
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What do the different stakeholders expect from their health system?
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How innovative is your hospital?
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Which managerial attitudes are not sustainable?
This chapter introduces different health systems and health care costs. Over the past few years a new market-driven orientation of hospitals has taken place. We elaborate on the Kutzin framework to improve efficiencies of health systems and highlight what the different stakeholders can anticipate with regard to a health system. In addition, the expectations of health care users in developing and developed countries are debated. The chapter ends with a questionnaire to investigate how innovative your hospital is and how you can engage in the innovation process.
The original version of this chapter was revised. An erratum to this chapter can be found at DOI 10.1007/978-3-662-49660-2_11
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Weimann, E., Weimann, P. (2017). Engage Your Nurses, Clinicians and Patients to Drive Your Hospital. In: High Performance in Hospital Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-49660-2_1
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DOI: https://doi.org/10.1007/978-3-662-49660-2_1
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