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Zyklenmanagement in der Nutzungsphase

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Innovationsprozesse zyklenorientiert managen

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Zusammenfassung

Um über den gesamten Innovationsprozess die Erstellung marktgerechter PSS zu gewährleiten, werden die zyklisch veränderlichen Markt- und Kundenbedarfe in der Nutzungsphase und deren Bezug zu einer lebenszyklusübergreifenden Planung untersucht. Dafür wird die Einbindung des Kunden und der dadurch verfügbaren, zyklisch veränderlichen Informationen in den Innovationsprozess untersucht.

Im Rahmen der Kundenorientierung ist es von Bedeutung, wie der Kunde in den Innovationsprozess integriert werden kann. Mass Customization bietet hierbei eine Möglichkeit zur aktiven Einbindung der Kunden. Um auch auf disruptive Innovationen adäquat reagieren zu können müssen deren Ursprünge, die oft bei den Nutzern liegen, und Verlaufsmuster beschrieben werden. Ebenso dient die Kundenintegration in den Innovationsprozess zur Erfassung zyklisch veränderlicher Kundenbedarfe und Lösungsinformationen. Somit können die dadurch ausgelösten und beeinflussbaren Zyklen innerhalb des Innovationsprozesses betrachtet werden.

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Authors and Affiliations

  1. Lehrstuhl für Automatisierung und Informationssysteme, Technische Universität München, Garching, Deutschland

    Birgit Vogel-Heuser

  2. Lehrstuhl für Produktentwicklung, Technische Universität München, Garching, Deutschland

    Udo Lindemann

  3. Institut für Werkzeugmaschinen und Betriebswissenschaften, Technische Universität München, Garching, Deutschland

    Gunther Reinhart

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  1. Birgit Vogel-Heuser
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  2. Udo Lindemann
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Correspondence to Birgit Vogel-Heuser .

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  1. Lehrstuhl für Automatisierung und Informationssysteme, Technische Universität München, Garching, Germany

    Birgit Vogel-Heuser

  2. Lehrstuhl für Produktentwicklung, Technische Universität München, Garching, Germany

    Udo Lindemann

  3. Institut für Werkzeugmaschinen und Betriebswissenschaften, Technische Universität München, Garching, Germany

    Gunther Reinhart

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Vogel-Heuser, B., Lindemann, U., Reinhart, G. (2014). Zyklenmanagement in der Nutzungsphase. In: Vogel-Heuser, B., Lindemann, U., Reinhart, G. (eds) Innovationsprozesse zyklenorientiert managen. Springer Vieweg, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-44932-5_5

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