Skip to main content

A Scenario Analysis Method with User Emotion and Its Context

  • Conference paper
  • First Online:
Software Technologies (ICSOFT 2013)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 457))

Included in the following conference series:

  • 540 Accesses

Abstract

Safe driving is mandatory for an Advanced Driver Assistance System (ADAS). The adequacy and safety of an ADAS has to be evaluated not only by developers, but also by drivers. Evaluations by drivers can be monitored by their positive and negative emotions, since for example, if they find a hazardous situation, they have a negative emotion, “surprised” or “close call.” An ADAS is considered “good”, if it does not cause driver emotions such as these, and hence, is viewed as adequate and safety. In order to analyze the safety requirements of drivers for the ADAS, we propose a multi-layered scenario analysis (MuLSA). MuLSA is a kind of scenario analysis method consisting of a driver’s journey, his/her emotions, the mechanism of services, as well as the context of the services. This paper shows the results of the observation of emotions through a simulation, and we discuss the effectiveness of analyzing the requirements of services with regard to the user’s emotion.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. ISO/IEC 25000:2005: Software engineering - Software product Quality Requirements and Evaluation (SQuaRE) - Guide to SQuaRE (2005)

    Google Scholar 

  2. Plutchik, R.: Emotion - A Psycho-Evolutionary Synthesis. Harpercollins College Div, New York (1980)

    Google Scholar 

  3. Iordache, O.: Methods. In: Iordache, O. (ed.) Polystochastic Models for Complexity, UCS, vol. 4, pp. 17–61. Springer, Heidelberg (2010)

    Google Scholar 

  4. Wallbott, H.G., Scherer, K.R.: Assessing emotion by questionnaire. In: Plutchik, R., Kellerman, H. (eds.) The Measurement of Emotions, vol. 4, pp. 55–82. Academic Press, San Diego (1989)

    Chapter  Google Scholar 

  5. Carroll, J.M.: Five reasons for scenario-based design. In: The 32nd Hawaii International Conference on System Sciences (1999)

    Google Scholar 

  6. Jacobson, I., Christerson, M., Jonsson, P., Overgaard, G.: Object-Oriented Software Engineering. Addison-Wesley, Reading (1992)

    MATH  Google Scholar 

  7. Benyon, D., Macaulay, C.: A scenario-based design method for human-centered interaction design. In: Alexander, I., Maiden, N. (eds.) Scenarios, Stories, Use Cases Through the Systems Development Life-Cycle, pp. 211–235. Wiley, Chichester (2004)

    Google Scholar 

  8. Aoyama, M.: Persona-and-scenario based requirements engineering for software embedded in digital consumer products. In: IEEE International Conference on Requirements Engineering, pp. 85–94. IEEE Computer Society (2005)

    Google Scholar 

  9. Stickdorn, M., Schneider, J.: This is Service Design Thinking: Basics, Tools, Cases. Wiley, New Jersey (2012)

    Google Scholar 

  10. Risdon, C.: The anatomy of an experience map, Nov 2011. http://www.adaptivepath.com/ideas/the-anatomy-of-an-experience-map

  11. Richardson, A.: Using customer journey maps to improve customer experience. Harvard Business Review, Blog Network (11 Nov. 15.2010). http://blogs.hbr.org/2010/11/using-customer-journey-maps-to/

  12. Shostack, G.L.: Designing services that deliver. Harv. Bus. Rev. 62(1), 133–139 (1984)

    Google Scholar 

  13. Polaine, A., Aebersold, R., Bossart, R., Mettler, A.: Blueprint+: Developint a tool for service design, (2009). http://www.slideshare.net/apolaine/blueprint-developing-a-tool-for-service-design

  14. Kuchinskas, S.: Automatic auto: A car that drives itself, Aug 2010. http://www.scientificamerican.com/article.cfm?id=self-driving-audi-automobile

  15. Markoff, J.: Google cars drive themselves, in traffic, Oct 2010. http://www.nytimes.com/2010/10/10/science/10google.html?pagewanted=all&_r=0

  16. Russell, J.A.: Measures of emotion. In: Plutchik, R. (ed.) Emotion - Theory, Research, and Experience, vol. 4, pp. 83–111. Academic Press, San Diego (1989). The Measurement of Emotions

    Google Scholar 

  17. Advanced Simulation Technologies Ltd.: Prescan, Feb 2013. http://www.advancedsimtech.com/software/prescan/

  18. Runeson, P., Höst, M.: Guidelines for conducting and reporting case study research in software engineering. Int. J. Empir. Softw. Eng. 14(2), 131–164 (2009)

    Article  Google Scholar 

  19. Kimbell, L.: From novelty to routine: Services in science and technology-based enterprises, pp. 105–111. In: Design for Services. Gower Publishing (2011)

    Google Scholar 

  20. Dardenne, A., van Lamsweerde, A., Fickas, S.: Goal-directed requirements acquisition. Sci. Comput. Program. 20, 3–50 (1993)

    Article  MATH  Google Scholar 

  21. Yu, E.S.K.: Towards modelling and reasoning support for early-phase requirements engineering. In: The 3rd International Symposium on Requirements Engineering (RE’97), pp. 226–235. IEEE (1997)

    Google Scholar 

Download references

Acknowledgements

The authors thank Ms. Mineko Naoe and Mr. Kazuyuki Natsume for developing the tool of emotion monitoring.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Takako Nakatani .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Nakatani, T., Sato, K. (2014). A Scenario Analysis Method with User Emotion and Its Context. In: Cordeiro, J., van Sinderen, M. (eds) Software Technologies. ICSOFT 2013. Communications in Computer and Information Science, vol 457. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-44920-2_4

Download citation

  • DOI: https://doi.org/10.1007/978-3-662-44920-2_4

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-662-44919-6

  • Online ISBN: 978-3-662-44920-2

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics