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International Conference on Software Technologies

ICSOFT 2013: Software Technologies pp 40–56Cite as

Applying a Knowledge Management Technique to Improve Risk Assessment and Effort Estimation of Healthcare Software Projects

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Part of the book series: Communications in Computer and Information Science ((CCIS,volume 457))

Abstract

One of the pillars for sound Software Project Management is reliable effort estimation. Therefore it is important to fully identify what are the fundamental factors that affect an effort estimate for a new project and how these factors are inter-related. This paper describes a case study where a Knowledge Management technique was employed to build an expert-based effort estimation model to estimate effort for healthcare software projects. This model was built with the participation of seven project managers, and was validated using data from 22 past finished projects. The model led to numerous changes in process and also in business. The company adapted their existing effort estimation process to be in line with the model that was created, and the use of a mathematically-based model also led to an increase in the number of projects being delegated to this company by other company branches worldwide.

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Acknowledgements

We would like to thank the project managers who participated in the elicitation and validation of this model.

Author information

Authors and Affiliations

  1. Software Engineering Research Laboratory, Blekinge Institute of Technology, Karlskrona, Sweden

    Emilia Mendes

Authors
  1. Emilia Mendes
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Corresponding author

Correspondence to Emilia Mendes .

Editor information

Editors and Affiliations

  1. Polytechnic Institute of Setúbal, Setúbal, Portugal

    José Cordeiro

  2. Centre for Telematics and Information Te, University of Twente, Enschede, The Netherlands

    Marten van Sinderen

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Mendes, E. (2014). Applying a Knowledge Management Technique to Improve Risk Assessment and Effort Estimation of Healthcare Software Projects. In: Cordeiro, J., van Sinderen, M. (eds) Software Technologies. ICSOFT 2013. Communications in Computer and Information Science, vol 457. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-44920-2_3

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  • DOI: https://doi.org/10.1007/978-3-662-44920-2_3

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-662-44919-6

  • Online ISBN: 978-3-662-44920-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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