Abstract
Designing with the community brings about a number of benefits, including tacit and contextual knowledge about the problem domain; this is especially apparent in rural settings. However, designing for problems that have yet to embed themselves in the fabric of society (i.e. future problems) poses a number of challenges, as they typically present intangible scenarios and concepts that have yet to be experienced by the wider-community. Using the OnSupply project as a case study, we share our experience in working with the Tiree community to address a future problem through a technology-mediated enquiry. Furthermore, we present a novel process that uses creative workshops augmented with physical artefacts to inform and learn from the community about a problem space, and to seed the design of a system that addresses it.
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Newman, P., Forshaw, S., Simm, W., Ferrario, M.A., Whittle, J., Friday, A. (2014). Seeding the Design Process for Future Problems. In: Sauer, S., Bogdan, C., Forbrig, P., Bernhaupt, R., Winckler, M. (eds) Human-Centered Software Engineering. HCSE 2014. Lecture Notes in Computer Science, vol 8742. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-44811-3_21
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DOI: https://doi.org/10.1007/978-3-662-44811-3_21
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