Changing the Business Model of a Distance Teaching University

The Case of the Open University of the Netherlands
  • Evert Jan Robbert KoperEmail author
Part of the Lecture Notes in Educational Technology book series (LNET)


In distance education teachers and students do not have classroom contact, but the education is mainly delivered through distance media. This dependency on technology makes these institutes extremely sensible for changes in technologies: from time to time fundamental shifts in the business model are needed in order to maintain the quality of their offering. In this chapter a case study is presented of a business model change of the Open University of the Netherlands in the period 2008–2013. The triggers for change and the new business model are presented. The implementation of the business model is discussed in terms of adaptations in course development (including the use of Open Educational Resources), course delivery, ICT infrastructure, and a revised model for the implementation of innovations.


Distance education Business model E-Learning Technology enhanced learning 



In a process described in this chapter, many people at OUNL were involved. Without mentioning any specific names I especially want to acknowledge the contribution of the OpenU team, including the teams at the Infomatics faculty and the Master Program in the Educational Sciences; furthermore the Board of Directors of OUNL and my fellow Deans in the faculties.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2014

Authors and Affiliations

  1. 1.Open UniversiteitHeerlenThe Netherlands

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