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Towards Understanding Knowledge Integration in Multi-Sourcing Engagements

  • Xiaowei Jin
  • Julia KotlarskyEmail author
  • Ilan Oshri
Chapter
Part of the Progress in IS book series (PROIS)

Abstract

Nowadays organizations are increasingly outsourcing interdependent business processes and IT services to multiple vendors. While practiced broadly, the multi-sourcing model still presents major challenges to both client and vendor firms. In particular, firms struggle with the integration of knowledge between the client firm and providers of interdependent services. Building on the extant literature, this paper develops an integrative view on knowledge integration in multi-sourcing contexts.

Keywords

Multi-sourcing Knowledge integration Coordination Outsourcing Knowledge boundaries 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2014

Authors and Affiliations

  1. 1.Centre for Global Sourcing and ServicesLoughborough School of Business and EconomicsLoughboroughUK
  2. 2.Aston Business SchoolAston UniversityBirminghamUK

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