Information Technology Outsourcing: Towards Sustainable Business Value

  • Rudy Hirschheim
  • Jens DibbernEmail author
Part of the Progress in IS book series (PROIS)


This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld, and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management, and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.


Information Technology Social Capital Information System Multiple Client Electronic Data System 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2014

Authors and Affiliations

  1. 1.E. J. Ourso College of BusinessLouisiana State UniversityBaton RougeUSA
  2. 2.Institute of Information Systems (IWI), Information EngineeringUniversity of BernBernSwitzerland

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