Abstract
Many companies claim to be consumer-driven or focused. They often support this claim with evidence from extensive customer research programmes. They run focus groups, send out questionnaires, monitor customer satisfaction scores and analyse sales data.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Alison, N. and Forsyth, J. (1990), Describing Needs Based Segments, AMA Advanced Research Techniques Forum.
Azalbert, X. (1992), About Micro and Macro Attributes: Suggestions for Advanced Market Modelling, Rotterdam, 2nd SKIM Seminar: ‘Marketing Opportunities with Advanced Research Techniques’.
Banks, R. (1993), SMART: Scaling the Peak of Customer Satisfaction Measurement, or just Semantics?, American Psychological Association.
Billington, J. (1998), Customer Driven Innovation, Harvard Management Update Article.
Brady, J. and Davies, I. (1993), Marketing’s mid-life Crises, The McKinsey Quarterly, 2, 1993.
Brandenburger, A. M. and Nalebuff, B. J. (1996), Co-opetition Doubleday, New York.
Briggs, M. I. (1995), Gifts differing: Understanding personality type,New York.
Child P. (1995), Can Marketing regain the personal Touch?, The McKinsey Quarterly, 1995, 112–125.
Daily Telegraph, City News, 14 March 1996.
De Bono, E. (1990), Lateral Thinking for Management,New York.
Dolan, R. J. and Simon, H. (1996), Power Pricing,Boston.
Dury, C. (1990), Management and Cost Accounting, Chicago. Financial Times 13 January 1996.
Green, P. E. and Srinivasan, V. (1990), Conjoint Analysis in Marketing Research: new Developments and Directions, Journal of Marketing, 54, 3–19.
Georlain, N. M. (1989), Reliability, Discrimination and common sense in Cluster Analysis, Sawtooth Software Conference Proceedings.
Hase, P. F. (1991), Modelling Preference in Conjoint Measurement, Saw-tooth Software Conference Proceedings.
Hensher, D.A. and Louviere, J. (1982), Identifying individual Preferences for international air travel: an Application of functional Measurement Theory, Journal of transport economics and policy, 17, 225–245.
Lancaster, K. (1966), A new approach to consumer theory, Journal of Political Economy, 74, 132–157.
Louviere, J. and Woodworth, G. (1983), Design and Analysis of simulated Consumer Choice experiments or Allocation Experiments or allocation Experiments: An approach based on aggregate data, Journal of Market Research, 20, 350–367.
Mahajan, V. and Muller E. (1979), Innovation Diffusion and new Product Growth Models in Marketing, Journal of Marketing, 43, 243–267.
McCarthy, E. J. (1981), Basic Marketing: A Managerial Approach,Homewood.
Miller, G. (1956), The magic Number seven — plus or minus two: some limits on our capacity to Process Information, Psychological Review, 63, 81–97.
Minor L. (1992), Integrating Conjoint Results into Decision Making, Sawtooth Software Conference Proceedings.
Monaco, R. (1997), Determining the fate of New Technology, Seybold Reports, 2, 53–81.
Morgan, R. and Azalbert, X. (1995), Analysing Conjoint Analysis for Customer Satisfaction problems, UK Market Research Society 38 6 Annual Conference.
Neal, W. D. (1989), A Comparison of Clustering Methods, Sawtooth Software Conference Proceedings.
Orme, B. (1996), Helping Managers understand the Value of Conjoint, Quik’s Marketing Research Review.
Osborn, A. F. (1993), Applied Imagination Creative Education Foundation, London.
Pilon, T. L. and Witt, K. J. (1991), Making cluster based Needs segments actionable, Sawtooth Software Conference Proceedings.
Porter, M. E. (1985), Competitive Advantage,Boston.
Pymont, B., Morgan, R. and Bond, J. (1988), The Application of Micro-Modelling to sales Forecasting, Journal of Marketing Management, 22, 253–267.
The New Shorter Oxford English Dictionary (1993).
Westwood D. (1975), The trade-off Model and its Extensions, Annual UK Market Research Conference.
Wittink, D. R. (1990), Attribute level Effect in Conjoint Results: The problem and possible solutions, AMA Advanced Research Techniques Forum.
Rights and permissions
Copyright information
© 2000 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Simmons, S., Esser, M. (2000). Developing Business Solutions from Conjoint Analysis. In: Conjoint Measurement. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-06395-8_3
Download citation
DOI: https://doi.org/10.1007/978-3-662-06395-8_3
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-662-06397-2
Online ISBN: 978-3-662-06395-8
eBook Packages: Springer Book Archive