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The Posts: Role and Position in the Financial Services Industry

  • Luisa Anderloni
Chapter

Abstract

In the European countries’ tradition the postal system plays, or used to play up until recently, an important role in the supply of retail payment banking services and deposit collection. The presence of a capillary network of branches, i.e. of contact points with the general public, has been an important factor which, alongside the image of trust and safety the institution conveyed, initially encouraged the Post to choose these activity areas and later supported their development. In many situations, however, the potential of this network is starting to be questioned, in the sense that some are beginning to wonder whether it represents a strategic opportunity or, on the contrary, an obsolete channel by now, too economically intensive in terms of management costs in many locations. This also leads to questioning the role of the Post for the future in the supply of financial services.

Keywords

Current Account Financial Service Commercial Bank Banking Sector Payment Service 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2002

Authors and Affiliations

  • Luisa Anderloni

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