Cybermediaries Supporting the Management of Independent Workers: A Case Study of Extended Outsourcing Relationships

  • Gerhard F. Knolmayer


Outsourcing of human resource management tasks has a comparatively long tradition. This paper discusses the influences of the Internet on the value chain in managing independent workers (“freelancers”) in the IT area. A case study is presented and the influence of new, web-based intermediaries on restructuring the value chain is exemplified. The case demonstrates the shift of power from traditional to new service providers.


Information System Human Resource Management Independent Worker Placement Agency Human Resource System 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2002

Authors and Affiliations

  • Gerhard F. Knolmayer
    • 1
  1. 1.Institute of Information SystemsUniversity of BernGermany

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