Summary
Outsourcing of human resource management tasks has a comparatively long tradition. This paper discusses the influences of the Internet on the value chain in managing independent workers (“freelancers”) in the IT area. A case study is presented and the influence of new, web-based intermediaries on restructuring the value chain is exemplified. The case demonstrates the shift of power from traditional to new service providers.
The case study based on many helpful discussions of the PBroker concept with Daniel Wägli and Martin Wittenwiller, PBroker AG, Münsungen, http://www.pbroker.ch/
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Knolmayer, G.F. (2002). Cybermediaries Supporting the Management of Independent Workers: A Case Study of Extended Outsourcing Relationships. In: Hirschheim, R., Heinzl, A., Dibbern, J. (eds) Information Systems Outsourcing. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-04754-5_19
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DOI: https://doi.org/10.1007/978-3-662-04754-5_19
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