Handling Communication

  • Klaus Doppler
  • Christoph Lauterburg
Chapter

Abstract

Statistics show that executives spend 80% of their time communicating — in discussions, meetings, and conferences, as well as in analyzing, preparing, and passing on written information. Most of them also complain about this:“I’m stuck in meetings the whole time and never get any time to do the real work!” All that can be said to that is: wrong! Communication is the real work, communicating is management’s job. If you have made sure the right information gets to the right place at the right time, and that the right people talk to each other about the right questions at the right time in the right way, then you have done your job as a manager in the best possible way. Because the communications infrastructure is a company’s nervous system.

Keywords

Arena Sonal Plague 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2001

Authors and Affiliations

  • Klaus Doppler
    • 1
  • Christoph Lauterburg
    • 2
  1. 1.MünchenGermany
  2. 2.BuchbergSwitzerland

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