Motivation and Competence for Knowledge Management

Abstract

A systematic and efficient approach to knowledge, a supportive corporate culture, motivated employees who gladly share their knowledge and use external knowledge for their own business activities — the demands on employees, leadership, management and personnel departments that make up the decisive factor for the success of a knowledge management system are high. Personnel management has the task of preparing its most important resource — human capital — for the challenges of knowledge management with methods and techniques for shaping “soft factors.”