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Knowledge Management in a Global Company — IBM Global Services

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Knowledge Management

Abstract

IBM is one of the world’s leading information technology companies. In 1999, IBM employed 307,000 persons and had revenue of $87,5 billion. IBM Global Services, IBM’s business segment responsible for IT services, employs 150,000 persons and had sales of $32 billion. In 1999, it was the world’s leading provider of information technology services.

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Authors
  1. Jens Vorbeck
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  2. Peter Heisig
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  3. Andrea Martin
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  4. Dr. Peter Schütt
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Editor information

Editors and Affiliations

  1. Fraunhofer Institute, Production Systems and Design Technology (IPK), Pascalstraße 8-9, 10587, Berlin, Germany

    Kai Mertins (Director for Corporate Management, Head of Division Corporate Management), Peter Heisig (Head of Competence Center Knowledge Management, Vice-Chairman Global Benchmarking Network (GBN) & Jens Vorbeck (Director for Corporate Management, Head of Division Corporate Management),  (Head of Competence Center Knowledge Management, Vice-Chairman Global Benchmarking Network (GBN) & 

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© 2001 Springer-Verlag Berlin Heidelberg

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Vorbeck, J., Heisig, P., Martin, A., Schütt, P. (2001). Knowledge Management in a Global Company — IBM Global Services. In: Mertins, K., Heisig, P., Vorbeck, J. (eds) Knowledge Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-04466-7_12

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  • DOI: https://doi.org/10.1007/978-3-662-04466-7_12

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-662-04468-1

  • Online ISBN: 978-3-662-04466-7

  • eBook Packages: Springer Book Archive

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