Abstract
Part B was dedicated to the investigation of the state of theory of KMS supported KM initiatives. The comprehensive analysis of concepts, theories and approaches to KM revealed two major classes, namely human-oriented and technology-oriented KM approaches. This distinction could be observed in every chapter of part B. Table B-19 summarizes the distinctions made. The second and third columns of Table B-19 contain examples illustrating human-oriented and technology-oriented KM according to the approach, the perspective taken and the definition of knowledge416, the KM strategy and goals417, the roles, tasks and organizational culture418, the architecture, contents and functions of KMS419 and finally evaluation areas and evaluation categories420
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© 2002 Springer-Verlag Berlin Heidelberg
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Maier, R. (2002). Summary and Critical Reflection. In: Knowledge Management Systems. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-04380-6_9
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DOI: https://doi.org/10.1007/978-3-662-04380-6_9
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-662-04382-0
Online ISBN: 978-3-662-04380-6
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