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Travel and Business Services

  • Uwe Hansmann
  • Lothar Merk
  • Martin S. Nicklous
  • Thomas Stober

Abstract

The travel industry evolved from centralized reservation systems, which were only accessed by travel agencies, to direct customer interaction using the Internet. The next step is extending the availability of travel agency services to ubiquity, allowing travelers to take advantage of these services with the help of mobile devices, even at the time these travelers are already on the road. It seams to be self-evident that many early adopters of Pervasive Computing devices were mobile professionals, traveling frequently on business.

Keywords

Mobile Phone Mobile Device Smart Card Business Service Travel Agency 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2001

Authors and Affiliations

  • Uwe Hansmann
    • 1
  • Lothar Merk
    • 1
  • Martin S. Nicklous
    • 1
  • Thomas Stober
    • 1
  1. 1.Pervasive ComputingIBM Deutschland Entwicklung GmbHBöblingenGermany

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