The travel industry evolved from centralized reservation systems, which were only accessed by travel agencies, to direct customer interaction using the Internet. The next step is extending the availability of travel agency services to ubiquity, allowing travelers to take advantage of these services with the help of mobile devices, even at the time these travelers are already on the road. It seams to be self-evident that many early adopters of Pervasive Computing devices were mobile professionals, traveling frequently on business.
KeywordsMobile Phone Mobile Device Smart Card Business Service Travel Agency
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