Definition and Realization of Quality and Reliability Requirements

Abstract

In defining quality and reliability requirements, market needs, life cycle cost aspects, time to market, as well as development and production risks (for instance when using new technologies) have to be considered with care. For complex equipment and systems the realization of quality and reliability requirements is best achieved with a quality and reliability assurance program. Such a program defines the project-specific activities for quality and reliability assurance and assigns responsibilities for their realization in agreement with TQM aims. To be effective, a quality and reliability assurance program must be integrated in the project activities. This appendix deals with important aspects in defining quality and reliability requirements, and considers the structure and the content of a quality and reliability assurance program for complex equipment and systems with high quality and reliability requirements. For less stringent requirements, tailoring is necessary to meet real needs and to be cost effective.