The Reliability Of Interactive Systems: Simulation Based Assessment

  • Erik Hollnagel
Part of the NATO ASI Series book series (volume 110)


Technological systems today are highly dependent on the interaction between humans and machines. The reliability of this interaction is consequently essential for the reliability of the joint system. The systematic study of how this interaction can be analyzed, described, and designed and how the reliability can be assessed is therefore of primary importance. Regardless of whether the interaction is seen as a temporary necessity due to the lack of complete automation or as an essential aspect of the system’s functionality, there are three main problems that face practitioners in the field of Man-Machine Interaction (MMI):
  • How to design the MMI to meet the functional requirements, particularly with regard to safety & efficiency

  • How to account for the impact of human action on the process (planned and unplanned interventions), and

  • How to evaluate and/or validate the efficacy of the proposed design vis-a-vis the anticipated human performance.


Interactive System Event Frame Intermediate Representation Latent Failure Fault Tree Analysis 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 1993

Authors and Affiliations

  • Erik Hollnagel
    • 1
  1. 1.Computer Resources International A/SBirkerødDenmark

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