Abstract
Servitization is a widely recognized move from the goods-oriented manufacturing business towards a service-oriented solution provider. Driven by commoditization, market stagnation, and more demanding customer needs, industrial enterprises are attracted by the stable revenues and the customer proximity generated by services. Service management is become increasingly important for manufacturing companies and the differences between services and products have to be addressed.
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© 2020 Springer Fachmedien Wiesbaden GmbH, part of Springer Nature
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Oberle, L. (2020). Conclusion. In: Servitization of Industrial Enterprises through Acquisitions. BestMasters. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-28870-9_6
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DOI: https://doi.org/10.1007/978-3-658-28870-9_6
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Publisher Name: Springer Gabler, Wiesbaden
Print ISBN: 978-3-658-28869-3
Online ISBN: 978-3-658-28870-9
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