Zusammenfassung
In supply chains, not only goods are transported, at the same time, an enormous amount of cross‐company data is generated. Whoever draws the information that really matters for decision‐making from all the data is able to optimize processes, to increase customer satisfaction, to open up new digital business models and to expand in the end the competitive position on the market. However, the decisive factor for this is to build up a reasonable database. An unstructured approach often leads to the creation of inefficient data centers. This is the starting point of the article. The information supply chain illustrates the need for proactive data management in the supply chain. After this, a maturity model for data management competency is developed based on a large‐scale empirical study.
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Wellbrock, W., Hein, C., Ludin, D. (2019). Data literacy in the supply chain — groundwork for big data potentials in cross-company value chains. In: Bode, C., Bogaschewsky, R., Eßig, M., Lasch, R., Stölzle, W. (eds) Supply Management Research. Advanced Studies in Supply Management. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-26954-8_7
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