Management von Service-Ökosystemen

  • Helge LöblerEmail author
Part of the Forum Dienstleistungsmanagement book series (FD)


Serviceökosysteme sind, wie alle Ökosysteme, von ihrer Umwelt abhängig. Eine zentrale Aufgabe des Managements von Serviceökosystemen ist, ihre Überlebensfähigkeit zu sichern. Um in ihrem Umfeld überleben zu können, brauchen Serviceökosysteme eine adaptive Kompetenz bzw. eine adaptive Kapazität. Das Konzept der adaptiven Kapazität wurde in der ökologischen Literatur entwickelt und kann nun für Serviceökosysteme nutzbringend verwendet werden. Der vorliegende Beitrag zeigt die Möglichkeiten und Grenzen des Konzeptes der adaptiven Kapazität für das Management von Serviceökosystemen auf.


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© Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature 2019

Authors and Affiliations

  1. 1.LeipzigDeutschland

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