How Leadership Co-Creation Generates a Trickle-Down Effect on Employees’ Resource Integration Behavior in Service Ecosystems – A Theoretical Framework

  • Laura BeckerEmail author
Part of the Forum Dienstleistungsmanagement book series (FD)


This article identifies service employees as key actors in service ecosystems who contribute to and steer the resource integration process to co-create value with other ecosystem actors. In an effort to address the research question how service employees can be supported in engaging in effective resource integration activities, a leadership co-creation trickle-down model is developed. It proposes that focal leaders who engage in collective leadership influence service employees’ resource integration behavior in service ecosystems by affecting their service co-creation role readiness.


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© Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature 2019

Authors and Affiliations

  1. 1.StuttgartDeutschland

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