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Managing Mediatization: How Media Users Negotiate a Successful Integration of (New) Media in Everyday Life

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Responsibility and Resistance

Part of the book series: Ethik in mediatisierten Welten ((EMW))

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Abstract

This chapter discusses how the integration and use of new (digital) media can be conceptualized as a process of appropriation, which is shaped by accepting or rejecting media and mediatization. It is understood as a user-driven process during which the media users decide whether they understand new media and their usage as adequate or not. The chapter aims to contribute theoretically to this topic by defining the users’ role in the mediatization of everyday life more precisely. Empirical findings are presented that display how the users negotiate mediatization and the functions of media in society. The theoretical background relates mediatization to the understanding of media appropriation in Cultural Media Studies and reflects on the question of whether the integration of the Cultural Studies understanding of appropriation allows ethical questions that are linked to mediatization to be answered. Empirically, the chapter presents findings on the negotiation of mediatization and appropriate media use in everyday life based on qualitative interviews.

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Notes

  1. 1.

    One of the major theories that mediatization refers to is symbolic interactionism (see Krotz 2007, pp. 60–78).

  2. 2.

    This conclusion applies to classic as well as online-capable media. The latter offer more varieties of usage as their purpose is not as fixed as the purposes of classic media. The same online-capable media technology offers several ways of usage. Therefore, digital media are often used for more than one reason, because they expand the boundaries of utilization (see Krotz 2007, p. 95).

  3. 3.

    Even though mediatization understands the observation of social change as a task in pointing out inequity, e.g., to reveal the circumstances that lead to different access to media (see Krotz 2007, pp. 292–299) or ethical questions concerning the use of robots (Krotz 2007, pp. 143–145), it is not normative (see Winter 2013, p. 308). Winter (2013, p. 308) considers that normative perspectives are postulated when, e.g., discussing the entanglement of mediatization with economy and commerce, but that they are not empirically proven.

  4. 4.

    One difference is that Cultural Studies concentrate more on the perspective of the subject on media use than on its social embeddedness and situational context, which is more important in symbolic interactionism (see Krotz 2007, pp. 81–82).

  5. 5.

    Women’s magazines, for example, are understood as representations of women’s everyday culture by their readers and are read to feel part of specific feminine communities (see Müller 2010, p. 279). Nevertheless, readers contradict women’s magazines as they criticize, for example, that beauty is represented in stereotypes, by comparing their own professional knowledge to information that they find in the magazines and by a skeptical reading of practical or psychological advices (Müller 2010, pp. 358–366).

  6. 6.

    For example, studies show that television is understood as a medium of community and leisure that allows the members of a household to meet, to spend time together and to communicate (see Müller and Röser 2017, p. 147). The findings show that television is not just regarded as a medium which contributes audio-visual content, but which has special meanings that are related to the social sphere in the household.

  7. 7.

    In the first instance, if they are not postulated by institutions but by the users themselves, norms and values do not necessarily support the power block, but can also reflect needs and interests of the average media users (see Müller and Zillich 2018, pp. 429–431).

  8. 8.

    This research project was part of the DFG Priority Program “Mediatized Worlds” and was led by Jutta Röser (for further details see Röser et al. 2019).

  9. 9.

    Five households explicitly praise newspapers for their feel of the surface. They describe it as cozier than digital media.

  10. 10.

    All names are changed into pseudonyms to anonymize the respondents.

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Correspondence to Kathrin Friederike Müller .

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Müller, K.F. (2019). Managing Mediatization: How Media Users Negotiate a Successful Integration of (New) Media in Everyday Life. In: Eberwein, T., Karmasin, M., Krotz, F., Rath, M. (eds) Responsibility and Resistance. Ethik in mediatisierten Welten. Springer VS, Wiesbaden. https://doi.org/10.1007/978-3-658-26212-9_7

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