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Die Ergänzung kognitiver Interviews um Eye Tracking

Ein Methodenvergleich

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Zusammenfassung

Umfrageforschern stehen eine Vielzahl von Methoden zur Verfügung, um Survey-Fragen zu evaluieren. Dabei stellt sich die Frage, welche Methoden am effektivsten sind, um mögliche Probleme in Erhebungsinstrumenten festzustellen. Als Beitrag zu dieser zentralen Frage wurde in einem Methodenvergleich untersucht, ob eine Ergänzung kognitiver Interviews um Eye Tracking wirksamer ist beim Identifizieren von Problemen in Fragen als die Methode des kognitiven Interviews allein. Verglichen werden die Gesamtanzahl der gefundenen Probleme und die Anzahl der Fragen, die als fehlerhaft identifiziert wurden. Die Ergebnisse zeigen, dass sich die beiden Methoden Eye Tracking und kognitives Interview effektiv ergänzen. Durch den Einsatz der hybriden Methode wurden im Vergleich zum alleinigen Einsatz des kognitiven Interviews mehr Probleme aufgedeckt und mehr Fragen als problematisch identifiziert.

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Correspondence to Cornelia E. Neuert .

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Neuert, C.E., Lenzner, T. (2019). Die Ergänzung kognitiver Interviews um Eye Tracking. In: Menold, N., Wolbring, T. (eds) Qualitätssicherung sozialwissenschaftlicher Erhebungsinstrumente. Schriftenreihe der ASI - Arbeitsgemeinschaft Sozialwissenschaftlicher Institute. Springer VS, Wiesbaden. https://doi.org/10.1007/978-3-658-24517-7_7

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  • DOI: https://doi.org/10.1007/978-3-658-24517-7_7

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