Abstract
In many organizations, diversity management is practiced at departmental level without explicitly labelling it as such. That said, diversity management is more than bringing various groups together, e.g. generations, men and women, or people from different cultural backgrounds. This article presents an overview of diversity management in the organizational context and critically reviews the relevant literature from the perspective of the Aristotelian thought virtues.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Bissels, S., Sackmann, S., & Bissels, T. (2001). Kulturelle Vielfalt in Organisationen. Ein blinder Fleck muss sehen lernen. Soziale Welt, 52(4), 403-426.
Blom, H., & Meier, H. (2002). Interkulturelles Management. Herne: NWB Verlag.
Chrobot-Mason, D., & Leslie, J. B. (2012). The Role of Multicultural Competence and Emotional Intelligence in Managing Diversity. The Psychologist-Manager Journal, 15, 219-236.
Cox, T. H., & Blake, S. (1991). Managing Cultural Diversity: Implications for Organizational Competitiveness. The Executive (Academy of Management Executive), 5(3), 45-56.
Cox, T. H. (1991). The multicultural organisation. Academy of Management Executive, 5(2), 34-43.
Cox, T. H. (1993). Cultural diversity in organizations. Theory, research & practice. San Francisco: Berrett-Koehler.
Dorfman, P., Javidan, M., Hanges, P., Dastmalchian, A., & House, R. (2012). GLOBE: A twenty year journey into the intriguing world of culture and leadership. Journal of World Business, 47(4), 504–518.
Egger, M., Schübel, U. F. & Zink, K. J. (2003). Total Quality Management in Werkstätten für behinderte Menschen. Hamburg: Kovac.
Garib, G. (2013). Diversity Is in the Eye of the Beholder. Diversity Perceptions of Managers. The Psychologist-Manager Journal, 16(1), 18-32.
Gebert, D. (2004). Durch Diversity zu mehr Teaminnovativität? Die Betriebswirtschaft 64(4), 412-430.
Genkova, P., & Schuster, D. (2014). Interkulturelle Kompetenz und Toleranz im Kontext von Diversity. Zeitschrift für Sozialmanagement, 11(1), 23-38.
Greer, L. L., Homan, A. C., De Hoogh, A. H. B., & Den Hartog, D. N. (2012).Tainted Visions: The Effect of Visionary Leader Behaviors and Leader Categorization Tendencies on the Financial Perfomance of Ethnically Diverse Teams. Journal of Applied Psychology, 97(1), 203-213.
Institut für Technologie und Arbeit an der Technischen Universität Kaiserslautern (ITA) (2001). Bewerbungsbroschüre betriebliches Gesundheitsmanagement. Kaiserslautern.
Jackson, S. E. (1996). The consequences of diversity in multidisciplinary work teams. In M. A. West (Ed.), Handbook of Work Group Psychology (pp. 53-75). Chichester u. A.: Wiley.
Jans, M. (2004). Empirische Effekte organisationaler Diversität in Organisationen – Ergebnisse und Erkenntnisse einer Metaanalyse. Essener Beiträge zur Personalforschung, 3.
Jungbauer-Gans, M. (2012). Call for Papers zum Thema „Theoretische und methodische Konzepte von Diversität“. Retrieved on October 10, 2013 from http://www.soziologie.de/de/nc/aktuell/call-for-papers/cfp-archiv-detailansicht/archive/2012/02/21/article/cfp-theoretische-und-methodische-konzepte-von-diversitaet.html
Kelly, L., & Finkelman, J. M. (2011). The Psychologist Manager: Uniquely Qualified to Address 21st-Century Leadership Challenges? The Psychologist-Manager Journal, 14, 196-210.
King, E. B., Gulick, L. M. V., & Derek, R. A. (2010). The Divide Between Diversity Training and Diversity Education: Integrating Best Practices. Journal of Management Education, 34(6), 891-906.
Kreitz, P. A. (2008). Best practices for managing organizational diversity. The Journal of Academic Librarianship, 34(2), 101-120.
Krell, G (2008). Chancengleichheit durch Personalpolitik. Gleichstellung von Frauen und Männern in Unternehmen und Verwaltungen. Rechtliche Regelungen – Problemanalysen – Lösungen. Cham: SpringerLink.
Krell, G., Pantelmann, H., & Wächter, H (2006). Diversity (-Dimensionen) und deren Management als Gegenstände der Personalforschung in Deutschland, Österreich und der Schweiz. In G. Krell, & H. Wächter (Hrsg.), Diversity Management: Impulse aus der Personalforschung (S. 25-56). München: Mering.
Kutzner, E. (2013). Diversity-Management – Schlagwort oder ernstzunehmendes Führungsinstrument? Retrieved on October 28, 2013 from http://www.onlinediversity.de/rubriken/Diversity_Management/.
Madera, J. M. (2013). Best Practices in Diversity Management in Customer Service Organisations: An Investigation of Top Companies Cited by Diversity Inc. Cornell Hospitality Quarterly, 54(2), 124-135.
Matkin, G. S., & Barbuto, J. E. (2012). Demographic Similarity/Difference, Intercultural Sensitivity, and Leader-Member Exchange: A Multilevel Analysis. Journal of Leadership & Organizational Studies, 19(3), 294–302.
Nafukho, M. F., Roessler, R. T., & Kacirek, K. (2010). Disability as a diversity factor: Implications for human resource practices. Advances in Developing Human Resources, 12(4), 395-406.
Northcraft, G. B. & Polzer, J. T., & Neale, M. A. & Kramer, R. M. (1996). Diversity, Social Identity, and Performance: Emergent Social Dynamics in Cross-Functional Teams. In S. E. Jackson, & M. N. Ruderman (Eds.), Diversity in Workteams. Research Paradigms for a Changing Workplace (pp. 69-95). Washington DC: American Psychological Association.
Parker, E. T., & Pascarella, E. T. (2013). Effects of Diversity Experiences on Socially Responsible Leadership over Four Years of College. Journal of Diversity in Higher Education, 6(4), 219-230.
Pittinsky, T. L., Rosenthal, S. A., & Montoya, R. M. (2011). Liking Is Not the Opposite of Disliking: The Functional Separability of Positive and Negative Attitudes Toward Minority Groups. Cultural Diversity and Ethnic Minority Psychology, 17(2), 134-143.
Plummer, D. L. (2003). Handbook of diversity management. Lanham: University Press of America.
Rockstuhl, T., Dulebohn, J. H., Ang, S., & Shore, L. M. (2012). Leader–member exchange (LMX) and culture: A meta-analysis of correlates of LMX across 23 countries. Journal of Applied Psychology, 97(6), 1097–1130.
Rühl, M. (2016). Die Relevanz von Diversity Management aus Unternehmensperspektive. In P. Genkova, & T. Ringeisen (Hrsg.), Handbuch Diversity Kompetenz. Wiesbaden: Springer Fachmedien.
Sackmann, S., Bissels, S., & Bissels, T. (2002). Kulturelle Vielfalt in Organisationen: Ansätze zum Umgang mit einem vernachlässigten Thema in der Organisationswissenschaft. DBW, 62(1), 43-62.
Shin, S. J., Kim, T.-Y., Lee, J.-Y., & Bian, L. (2012). Cognitive Team Diversity and Individual Team Member Creativity: A Cross-Level Interaction. Academy of Management Journal, 55(1), 197-212.
Singal, M., & Gerde, V. W. (2015). Is diversity management related to financial performance in family firms?. Family Business Review, 28(3), 243-259.
Stuber, M. (2009). Diversity: Das Potenzial-Prinzip. Ressourcen aktivieren – Zusammenarbeit gestalten. Köln: Luchterhand.
Süß, S. (2008). Diversity-Management auf dem Vormarsch. Eine empirische Analyse der deutschen Unternehmenspraxis. Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung, 60(4), 406-430.
Triandis, H. C., Kurowski, L. L., & Gelfand, M. J. (1994). Workplace Diversity. In H. C. Triandis, & M. D. Dunette & L. M. Hough (Eds.), Handbook of Industrial and Organizational Psychology. Vol. 4 (2nd edition) (pp. 769-827). Palo Alto, Calif.: Consulting Psychologists Press.
Van Knippenberg, D., De Dreu, C. K., & Homan, A. C. (2004). Work group diversity and group performance: an integrative model and research agenda. Journal of applied psychology, 89(6), 1008-1022.
Van Knippenberg, D., van Ginkel, W. P. & Homan, A. C. (2013). Diversity mindsets and the perfomance of diverse teams. Organizational Behavior and Human Decision Processes, 121(2), 183-193.
Ward, C., Bochner, S., & Furnham, A. (2001). The Psychology of Culture Shock. East Sussex/New York: Routledge.
Wetterer, A. (2003). Gender Mainstreaming & Managing Diversity. Rhetorische Modernisierung oder Paradigmenwechsel in der Gleichstellungspolitik. die hochschule 2/2003, 6–27.
Wolfson, N., Kraiger, K., & Finkelstein, L. (2011). The Relationship between Diversity Climate Perceptions and Workplace Attitudes. The Psychologist-Manager Journal, 14, 161-176.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Fachmedien Wiesbaden GmbH, part of Springer Nature
About this chapter
Cite this chapter
Genkova, P. (2019). Diversity as Practical Wisdom. In: Stangel-Meseke, M., Boven, C., Braun, G., Habisch, A., Scherle, N., Ihlenburg, F. (eds) Practical Wisdom and Diversity. Wirtschaft – Organisation – Personal. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-23521-5_3
Download citation
DOI: https://doi.org/10.1007/978-3-658-23521-5_3
Published:
Publisher Name: Springer Gabler, Wiesbaden
Print ISBN: 978-3-658-23520-8
Online ISBN: 978-3-658-23521-5
eBook Packages: Business and ManagementBusiness and Management (R0)