Abstract
This thesis aimed to provide insights on service productivity from diverse perspectives and help to understand a little more what drives service productivity from those perspectives. Any thesis would be incomplete until it provides ‘directions for future research.’ Management research is a conversation between scholars to further knowledge and understanding of any given phenomenon (Huff 2009).
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© 2019 Springer Fachmedien Wiesbaden GmbH, part of Springer Nature
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Lehmann, C. (2019). Directions for future research. In: Exploring Service Productivity. Markt- und Unternehmensentwicklung Markets and Organisations. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-23036-4_24
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DOI: https://doi.org/10.1007/978-3-658-23036-4_24
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