Zusammenfassung
Cloud Computing spezifiziert ein neues Bereitstellungsmodell für IT-Services, welches die Art und Weise verändert, wie Unternehmen IT-Services konsumieren. Aufgrund des wachsenden Marktes für Cloud-Services untersucht dieses Kapitel die Herausforderungen, denen Organisationen beim Kauf von Cloud-Services gegenüberstehen. Auf der Grundlage aktueller Erkenntnisse in der organisatorischen Einkaufsliteratur, einer Delphi Studie zur Identifikation der wichtigsten Qualitätskriterien und bewährten Praktiken, zeigt dieses Kapitel die Herausforderungen und Lösungsansätze für die einzelnen Bestandteile eines Cloud-Service Einkaufsprozesses auf. Abgerundet wird das Kapitel durch eine Checkliste, welche für eine abschließende Überprüfung eines möglichen Cloud-Service-Providers herangezogen werden kann.
Cloud computing is a new deployment model for IT services, which is going to change the way organizations provision IT services substantially. As the market for cloud-services grows, this chapter investigates the challenges organizations face when purchasing cloud-services. Based on current findings in organizational purchasing literature, a Delphi study prioritising the most important quality criteria, and best practice, this chapter outlines a purchasing process and discusses challenges within each purchasing step. Finally, we provide a checklist, which can be adopted for a final verification test of possible cloud-service provider.
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Lang, M., Neubauer, C., Weiss, A., Wiesche, M., Krcmar, H. (2018). Kriterien für die Auswahl von Cloud-Services. In: Krcmar, H., Eckert, C., Roßnagel, A., Sunyaev, A., Wiesche, M. (eds) Management sicherer Cloud-Services. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-19579-3_3
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DOI: https://doi.org/10.1007/978-3-658-19579-3_3
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