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Chapter A: Changing consumer behavior as a challenge for brand management

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Re-Modeling the Brand Purchase Funnel

Part of the book series: Innovatives Markenmanagement ((INMA))

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Abstract

Consumer purchase behavior is changing. This observation is underlying the MARKETING SCIENCE INSTITUTE’S central research priority “Understanding Customers and the Customer Experience”, and is a fact that is equally well acknowledged by academic researchers and marketing managers. In literature, the profound changes are often related to two underlying trends in industry dynamics.

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Correspondence to Alexander Dierks .

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© 2017 Springer Fachmedien Wiesbaden GmbH

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Dierks, A. (2017). Chapter A: Changing consumer behavior as a challenge for brand management. In: Re-Modeling the Brand Purchase Funnel. Innovatives Markenmanagement. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-17822-2_1

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