Skip to main content

Product-Service Systems im Zeitalter von Industrie 4.0 in Produktion und Logistik – Auf dem Weg zu Cyber-Physischen Product-Service Systemen

  • Chapter
  • First Online:
Book cover Dienstleistungen 4.0

Zusammenfassung

Die Realisierung von Industrie 4.0 Systemen erfordert eine disziplinübergreifende Zusammenarbeit von Maschinenbau, Elektro- und Informationstechnik. Das volle Potenzial von Industrie 4.0 kann sich aber nur entfalten, wenn neben technischen Herausforderungen auch betriebswirtschaftliche Perspektiven in die Entwicklung einbezogen werden. Ziel dieses Beitrages ist es, Anforderungen aus der Dienstleistungsperspektive für die Entwicklung von CPS Systemen darzustellen sowie daraus Ansätze für die Konzeption von Cyber-Physischen Produkt-Service Systemen (CPSS) abzuleiten.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 69.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 89.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Literaturverzeichnis

  • Acatech (2011): Cyber-Physical Systems – Innovationsmotor für Mobilität, Gesundheit, Energie und Produktion (Acatech POSITION). Heidelberg.

    Google Scholar 

  • Aurich, J.C./Mannweiler, C./Schweitzer, E. (2010): How to design and offer services successfully, in: CIRP Journal of Manufacturing Science and Technology, Vol. 2, No. 3, S. 136-143.

    Google Scholar 

  • Baheti, R./Gill, H. (2011): Cyber-physical systems – The impact of control technology, S. 161-166.

    Google Scholar 

  • Baines, T.S./Lightfoot, H.W./ Evans, S./Neely, A./Greenough, R./Peppard, J./Roy, R./Shehab, E./Braganza, A./Tiwari, A./Alcock, J.R./Angus, J.P./Bastl, M./Cousens, A./Irving, P./Johnson, M./Kingston, J./Lockett, H./Martinez, V./Michele, P./Tranfield, D./Walton, I.M./Wilson, H. (2007): State-of-the-art in product-service systems, in: Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, Vol. 221, S. 1-11.

    Google Scholar 

  • Berkovich, M./Leimeister, J.-M./Krcmar, H. (2011): Requirements engineering für product service systems, in: Wirtschaftsinformatik, Vol. 53, No. 6, S. 357-370.

    Google Scholar 

  • Blanchard, B.S. (2004): System engineering management, 3rd ed., Hoboken, N.J.

    Google Scholar 

  • BMWi (2015): Smart Service Welt, http://www.bmwi.de/DE/Themen/Digitale-Welt/Digitale-Technologien/smart-service-welt.html (Zugriff am 14.10.15).

  • Bochmann, L./Gehrke, L./Böckenkamp, A./Weichert, F./Albersmann, R./Prasse, C./Mertens C,/Motta, M./Wegener, K. (2015): Towards Decentralized Production – A Novel Method to Identify Flexibility Potentials in Production Sequences Based on Flexibility Graphs, in: International Journal of Automation Technology, Vol. 9, No. 3, S. 270-282.

    Google Scholar 

  • Bullinger, H.-J./Scheer, A.W. (2006): Service Engineering, 2. Aufl., Berlin.

    Google Scholar 

  • Cavalieri, S/Pezzotta, G. (2012): Product-Service Systems Engineering – State of the art and research challenges, in: Computers in Industry, Vol. 63, No. 4, S. 278-288.

    Google Scholar 

  • Chang, W./Yan, W./Chen, C.-H. (2013): Customer Requirements Elicitation and Management for Product Conceptualization, in: Stjepandić, J./Rock, G./Bil, C. (Hrsg.): Concurrent Engineering Approaches for Sustainable Product Development in a Multi- Disciplinary Environment, London, S. 957-968.

    Google Scholar 

  • Colombo, A.W./Karnouskos, S./Bangemann, T. (2013): A system of systems view on collaborative industrial automation, in: Proceedings of the International Conference on Industrial Technology, Cape Town, S. 1968-1975.

    Google Scholar 

  • D’Aveni, R.A./Dagnino, G.B./Smith, K.G. (2010): The age of temporary advantage, in: Strategic Management Journal, Vol. 31, No. 13, S. 1371-1385.

    Google Scholar 

  • Eversheim, W./Schuh, G./Assmus, D. (2005): Integrierte Produkt- und Prozessgestaltung, Berlin.

    Google Scholar 

  • Follett, J. (2014): Designing for Emerging Technologies, Cambridge u. a.

    Google Scholar 

  • Freitag, M./Münster, M. (2013): Anforderungen an ein Service Lifecycle Management - Kurzstudie bei deutschen Unternehmen, Stuttgart.

    Google Scholar 

  • Freitag, M. (2014): Konfigurierbares Vorgehensmodell für die exportorientierte Entwicklung von technischen Dienstleistungen, Stuttgart.

    Google Scholar 

  • Furrer, O. (1997): Le rôle stratégique des services autour des produits, Revue Française de Gestion, S. 98-108.

    Google Scholar 

  • Geisberger, E./Broy, M. (2012): agendaCPS – Integrierte Forschungsagenda Cyber-Physical Systems, Berlin u. a.

    Google Scholar 

  • Goedkoop, M.J. (1999): Product service systems – ecological and economic basics, Ministry of Housing, in: Spatial Planning and the Environment, Communications Directorate, Vol. 36, No. 1, S. 1-115.

    Google Scholar 

  • Gorldt, C./Wiesner, S./Westphal, I. (2016): Product-Service Systems im Kontext von Industrie 4.0 – Auf dem Weg zu CPSS, in: Gronau, N. (Hrsg.): Industrie 4.0 Management 1/2016: Product-Service Design, S. 15-18.

    Google Scholar 

  • Hintsa, J./Uronen, K. (2012): Cassandra D1.1 - FINAL - Compendium.

    Google Scholar 

  • Hull, E./Jackson, K./Dick, J. (2005): Requirements engineering, 2nd ed., London.

    Google Scholar 

  • Kagermann, H./Helbig, J./Hellinger, A./Wahlster, W. (2013): Umsetzungsempfehlungen für das Zukunftsprojekt Industrie 4.0 – Deutschlands Zukunft als Produktionsstandort sichern, in: Abschlussbericht des Arbeitskreises Industrie 4.0, Forschungsunion; Geschäftsstelle der Plattform Industrie 4.0, Berlin u. a.

    Google Scholar 

  • Klocke, F./Kratz, S./Auerbach, T./Gierlings, S./Wirtz, G./Veselovac, D. (2011): Process Monitoring and Control of Machining Operations, in: International Journal of Automation Technology, Vol. 5, No. 3, S. 403-411.

    Google Scholar 

  • Kossiakoff, A. (2011): Systems engineering principles and practice, 2nd ed., Oxford.

    Google Scholar 

  • Kunii, E./Matsuura, T./Fukushige, S./Umeda, Y. (2012): Proposal of Consistency Management Method Between Product and its Life Cycle for Supporting Life Cycle Design, in: International Journal of Automation Technology, Vol. 6, No. 3, S. 272-278.

    Google Scholar 

  • Lee, S./Park, G./Yoon, B./Park, J. (2010): Open innovation in SMEs – An intermediated network model, in: Research Policy, Vol. 39, No. 2, S. 290-300.

    Google Scholar 

  • McAloone, T.C./Mougaard, K./Restrepo, J./Knudsen, S. (2010): Eco-Innovation in the Value Chain, in: Proceedings of the International Design Conference, Dubrovnik, Croatia, S. 855-864.

    Google Scholar 

  • Ncube, C. (2011): On the engineering of systems of systems – Key challenges for the Requirements Engineering community, in: Proceedings to the Workshop on Requirements Engineering for Systems, Services and Systems-of-Systems, Trento, Italy, S. 70-73.

    Google Scholar 

  • Nilsson, P./Fagerström, B. (2006): Managing stakeholder requirements in a product modelling system, in: Computers in Industry, Vol. 57, No. 2, S. 167-177.

    Google Scholar 

  • Nuseibeh, B./Easterbrook, S. (2000): Requirements engineering in: Proceedings of the Conference on The Future of Software Engineering, Limerick, Ireland, S. 35-46.

    Google Scholar 

  • Peruzzini, M./Marilungo, E./Germani, M. (2014): Sustainable Product-Service Design in Manufacturing Industry, in: Proceedings of the International Design Conference, Dubrovnik, Croatia, S. 955-964.

    Google Scholar 

  • Reichwald, R./Piller, C. (2009): Interaktive Wertschöpfung – Open Innovation – Individualisierung und neue Formen der Arbeitsteilung, 2. Aufl., Wiesbaden.

    Google Scholar 

  • Rouse, W.B./Sage, A.P. (2009): Handbook of systems engineering and management, 2nd ed., Hoboken, N.J.

    Google Scholar 

  • Schätz, B. (2014): The Role of Models in Engineering of Cyber-Physical Systems‐Challenges and Possibilities, in: Tagungsband des Dagstuhl-Workshops, S. 91-97.

    Google Scholar 

  • Schirner, G./Erdogmus, D./Chowdhury, K./Padir, T. (2013): The Future of Human-in-the- Loop Cyber-Physical Systems, in: Computer, Vol. 1, S. 36-45.

    Google Scholar 

  • Smart Manufacturing Leadership Coalition (2011): Implementing 21st Century Smart Manufacturing – Workshop Summary Report, Washington D.C.

    Google Scholar 

  • Spohrer, J./Maglio, P.-P. (2009): Service science – Toward a smarter planet, in: Introduction to service engineering, Vol. 3, S. 3-30.

    Google Scholar 

  • Spohrer, J.C./Maglio, P.P. (2010): Toward a Science of Service Systems, in: Maglio, P.P./ Kieliszewski, C.A./Spohrer, J.C. (Hrsg.): Handbook of Service Science, Boston, MA, S. 157-194.

    Google Scholar 

  • Stark, J. (2010): Product lifecycle management – 21st century paradigm for product realisation, 2nd ed., London u. a.

    Google Scholar 

  • Vandermerwe, S./Rada, J. (1988): Servitization of business – Adding value by adding services, in: European Management Journal, Vol. 6, No. 4, S. 314-324.

    Google Scholar 

  • Veigt, M/Lappe, D./Hribernik, K. A./Scholz-Reiter, B. (2013): Entwicklung eines Cyber- Physischen Logistiksystems, in: Industrie Management, 29. Jg., Nr. 1, S. 15-18.

    Google Scholar 

  • Wan, K./Alagar, V. (2014): Context-Aware Security Solutions for Cyber-Physical Systems, in: Mobile Networks and Applications, Vol. 19, No. 2, S. 212-226.

    Google Scholar 

  • Wiesner, S./Guglielmina, C./Gusmeroli, S./Doumeingts G. (2014a): Manufacturing Service Ecosystem – Achievements of the European Framework Programme FoF-ICT Project, Aachen.

    Google Scholar 

  • Wiesner, S./Gorldt, C./Soeken, M./Thoben, K.-D./Drechsler, R. (2014b): Requirements Engineering for Cyber-Physical Systems, in: Grabot, B./Vallespir, B./Gomes, S./Bouras, A./Kiritsis D. (Hrsg.): Advances in Production Management Systems – Innovative and Knowledge-Based Production Management in a Global-Local World, Berlin u. a., S. 281-288.

    Google Scholar 

  • Yang, X./Moore, P./Pu, J.-S./Wong, C.-B. (2009): A practical methodology for realizing product service systems for consumer products, in: Computers & Industrial Engineering, Vol. 56, No. 1, S. 224-235.

    Google Scholar 

  • Zhou, K./Ye, C./Wan, J./Liu, B./Liang, L. (2013): Advanced Control Technologies in Cyber-physical System, in: Proceedings of the International Conference on Intelligent Human-Machine Systems and Cybernetics, Hangzhou, China, S. 569-573.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Christian Gorldt .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer Fachmedien Wiesbaden GmbH

About this chapter

Cite this chapter

Gorldt, C., Wiesner, S., Westphal, I., Thoben, KD. (2017). Product-Service Systems im Zeitalter von Industrie 4.0 in Produktion und Logistik – Auf dem Weg zu Cyber-Physischen Product-Service Systemen. In: Bruhn, M., Hadwich, K. (eds) Dienstleistungen 4.0. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-17552-8_15

Download citation

  • DOI: https://doi.org/10.1007/978-3-658-17552-8_15

  • Published:

  • Publisher Name: Springer Gabler, Wiesbaden

  • Print ISBN: 978-3-658-17551-1

  • Online ISBN: 978-3-658-17552-8

  • eBook Packages: Business and Economics (German Language)

Publish with us

Policies and ethics