Smart City Projects and Citizen Participation: The Case of London

  • Jurgen Willems
  • Joachim Van den Bergh
  • Stijn Viaene
Chapter
Part of the NPO-Management book series (NPOM)

Abstract

We apply Arnstein’s ladder of citizen participation to a smart city context, focusing in particular on the ‘Smart London’ case. With this exploratory case study we contribute by setting out a replicable step-by-step approach to assess a smart city plan vis-à-vis citizen participation. Furthermore, this study investigates the link between the smart city ambitions of London and the concrete citizen participation levels of several projects within their smart city strategy. From the qualitative coding and classification we formulate a first proposition for further scientific elaboration on the relationship between the potential levels of citizen participation in a smart city project and the way stakeholders are represented in the project.

Keywords

smart cities citizen participation Ladder of Participation case research London 

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Copyright information

© Springer Fachmedien Wiesbaden GmbH 2017

Authors and Affiliations

  • Jurgen Willems
    • 1
  • Joachim Van den Bergh
    • 2
  • Stijn Viaene
    • 2
  1. 1.University of HamburgHamburgGermany
  2. 2.LinzAustria

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