A Holistic View of New Concepts and Roles

  • Barbara Flügge


Organizations and individuals are asking themselves more frequently which positions they can occupy in the context of mobility enablement and other kinds of intelligent business services. It is not necessarily the offerings of a sharing economy that serve individuals in analogy to their share in a corresponding manner. According to service thinking it takes a willingness to turn the viewpoint externally and put ourselves into the position of other users and market participants to gather opportunities and identify pitfalls. Once organizations are willing to enter this process, they are acknowledged by third parties. Unforeseen opportunities open up, too. Paired with a methodological and structured approach the use of digital services and media lead to chances not only in the observed geography, but even more so in new, yet untapped markets.


Public Transport Mobility Manager Mobility Service Revenue Share Business Model Innovation 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Fachmedien Wiesbaden GmbH 2017

Authors and Affiliations

  1. 1.SAP (Switzerland) Ltd.St. GallenSwitzerland

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