Zusammenfassung
This paper aims at identifying organizational requirements through a staged strategy for purchasing information and computer technology ICT for small and medium enterprises (SMEs) in the freight management and logistics industry, and providing a framework to guide the acquisition process. Using the SME as an example case study, the strategy assisted management in the need analysis process and in identifying critical criteria for the best fit solution between the firm’s requirements and functionality of the selected strategy.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Literatur
ASEACI: Asociación Ecuatoriana de Agencias de Cargas y Logística Internacional, available at http://www.aseaci.com.ec/.
Baines, T. (2004), “An integrated process for forming manufacturing technology acquisition decisions”, International Journal of Operations and Production Management, Vol. 24 No. 5/6, pp. 447–467.
Barratt, M. (2004), “Understanding the meaning of collaboration in the supply chain”, Supply Chain Management: an International Journal, Vol. 9, No. 1, pp. 30–42.
Bask, A.H. (2001), “Relationships among TPL providers and members of supply chains – a strategic perspective”, The Journal of Business & Industrial Marketing, Vol. 16 No. 6/7, pp. 470–486.
Bowersox, D., Closs, D., and Cooper, M.B. (2012), Supply Chain Logistics Management, McGraw-Hill/Irwin; 4th edition.
Castellina, N., and Krensky, P. (2012), ERP in SME 2012: Using Emerging Technologies to Stand Out, Aberdeen Group, September.
Council of Supply Chain Management Professionals (CSCMP). Available at www.cscmp.org.
Eisenhardt, K.M. (1989), “Building theories from case study research”, Academy of Management Review, Vol 14, No. 4, pp. 532–550.
Evangelista, P., & Sweeney, E. (2006), “Technology usage in the supply chain: the case of small 3PLs”, International Journal of Logistics Management, The, 17(1), 55–74.
Fiala, P. (2005), “Information sharing in supply chains”, Omega, Vol. 33 No. 5, pp. 419–423.
Fish, K., and Seydel, J. (2006), “Where IT outsourcing is and where it is going: a study across functions and department sizes”, Journal of Computer Information Systems, No. 46, pp. 96-103.
Gorla, N., & Somers, T. M. (2014), “The impact of IT outsourcing on information systems success”. Information & Management, 51(3), 320–335.
Grimstad, S., and Burgess, J. (2014), “Environmental sustainability and competitive advantage in a wine tourism micro-cluster”, Management Research Review, Vol. 37 No. 6, pp. 553–573.
Howcroft, D., and Light, B. (2008), “IT consultants, salesmanship and the challenges of packaged software selection in SMEs”, Journal of Enterprise Information Management, Vol. 21. No. 6, pp. 597–615.
Jayaram, J., and Tan, K. C. (2010), “Supply chain integration with third-party logistics providers”, International Journal of Production Economics, 125(2), 262–271.
Johnson, A. D., and Wright, L. (2004), “The e-business capability of small and medium sized firms in international supply chains”, Information Systems and e-Business Management, No 2, pp. 223–240.
Lambert, D.M., and Cooper, M.C. (2000), “Issues in supply chain management”, Industrial Marketing Management, Vol. 29 No. 1, pp. 65–83.
Lee, H.L., Padmanabhan, V., Whang, S. (1997a), “The bullwhip effect in supply chains”, Sloan Management Review, Vol. 38 No 3, pp. 93–102.
Lee, H.L., Padmanabhan, V., Whang, S. (1997b), “Information distortion in a supply chain: The bullwhip effect”, Management Science, Vol. 43 No. 3, pp. 546–558.
Lee, S.-G., Chae, S. H., & Cho, K. M. (2013), “Drivers and inhibitors of SaaS adoption in Korea”, International Journal of Information Management, 33(3), 429–440.
Li, G., Yang, H., Sun, L., and Sohal, A.S. (2009), “The impact of IT implementation on supply chain integration and performance”, International Journal of Production Economics, Vol. 120 No. 1, pp. 125–138.
Mentzer, J., DeWitt, W., Keebler, J.S., Min, S., Nix, N.W., Smith, C.D., and Zacharia, Z.G. (2001), “Defining Supply Chain Management”, Journal of Business Logistics, Vol. 22 No. 2, pp. 1–25.
Muenstermann, B., von Stetten, A., Laumer, S., and Eckhardt, A. (2010), “The performance impact of business process standardization: HR case study insights”, Management Research Review, Vol. 33, No. 9, pp. 924–939.
Ngai, E. W. T., Lai, K. H., & Cheng, T. C. E. (2008). “Logistics information systems: the Hong Kong experience”, International Journal of Production Economics, 113(1), 223–234.
Prajogo, D., and Olhager, J. (2012), “Supply chain integration and performance: The effects of long-term relationships, information technology and sharing, and logistics integration”, International Journal of Production Economics, No. 135, pp. 514–522.
Rooney, B. (2012), “Forecast Cut for IT Global Spending”, The Wall Street Journal, Tech Europe, January 5 Edition.
Schäfer, G., Schulze, M., Yusuf, Y., & Musa, A. (2013), The Benefits of SaaS-Based Enterprise Systems for SMEs-A Literature Review. In Decision Support Systems IIRecent Developments Applied to DSS Network Environments (pp. 34–45). Springer Berlin Heidelberg.
Sledgianowski, D., Tafti, M.H.A., and Kierstead, J. (2008), “SME ERP system sourcing strategies: a case study”, Industrial Management and Data Systems, Vol. 108 No. 4, pp. 421–436.
Teo, T. S., & Bhattacherjee, A. (2014), “Knowledge transfer and utilization in IT outsourcing partnerships: A preliminary model of antecedents and outcomes”, Information & Management, 51(2), 177–186.
Theyel, G., Theyel, N., and Garnsey, E. (2013), “Matching resources to opportunities for emerging technology ventures”, Management Research Review, Vol. 36 No. 10, pp. 1011–1023.
Trkman, P., Stemberger, M.I., Faklic, F., and Groznik, A. (2006), “Process approach to supply chain integration”, Supply Chain Management: an International Journal, No. 12/2, pp. 116–128.
Vasco, S. R., Stantchev, D., Potter, A., Naim, M., and Whiteing, A. (2008), “Establishing a transport operation focused uncertainty model for the supply chain”, International Journal of Physical Distribution and Logistics Management, Vol. 28 No. 5, pp. 388–411.
Vasco, S. R., Potter, A., and Naim, M. (2010), “The impact of logistics uncertainty on sustainable transport operations”, International Journal of Physical Distribution and Logistics Management, Vol. 40 No. 1/2, pp. 61–83.
Wong, T. N., Chow, P. S., & Sculli, D. (2010), “An e-logistics system for sea-freight forwarding”, Journal of International Technology and Information Management, Vol. 19, No. 2, p. 29–42.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer Fachmedien Wiesbaden
About this chapter
Cite this chapter
Kirche, E., Srivastava, R. (2017). A staged strategy for understanding organizational requirements in the acquisition of information and communication technology for SMEs. In: Bogaschewsky, R., Eßig, M., Lasch, R., Stölzle, W. (eds) Supply Management Research. Advanced Studies in Supply Management. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-15280-2_1
Download citation
DOI: https://doi.org/10.1007/978-3-658-15280-2_1
Published:
Publisher Name: Springer Gabler, Wiesbaden
Print ISBN: 978-3-658-15279-6
Online ISBN: 978-3-658-15280-2
eBook Packages: Business and Economics (German Language)