Abstract
Chapter 2 provides a literature review, together with theoretical topics pertaining to Information System Theory, Information and Communication Technologies (ICT), Service Delivery Platforms and System Design for User needs, and relates current literature to all of the these topics within this investigation.
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© 2015 Springer Fachmedien Wiesbaden
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Bergaus, M. (2015). Literature Review: ICT, SDPs and System Design for User Needs. In: Design Issues for Service Delivery Platforms. Springer Vieweg, Wiesbaden. https://doi.org/10.1007/978-3-658-10541-9_2
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DOI: https://doi.org/10.1007/978-3-658-10541-9_2
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Publisher Name: Springer Vieweg, Wiesbaden
Print ISBN: 978-3-658-10540-2
Online ISBN: 978-3-658-10541-9
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