Reflections and Recommendations
At the conclusion of my book, I reflect upon the insights that I have gained about interpersonal trust and ask myself, as the reader may do, how do they matter?
In this chapter, I will offer some suggestions why I believe the findings of this book matter: for patients, for practitioners, and for researchers who are interested in interpersonal trust, and for policy makers and regulators in the medical arena.
KeywordsInterpersonal Trust Trust Development Formal Complaint Open Disclosure Practitioner Account
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